Archive for November 20th, 2005

PR = MR + BR

Sunday, November 20th, 2005

I asked Steve Rubel to give his PR professional’s view of the Audible podcasting kerfluffle. Here it is, Steve’s analysis of the company’s MR (media relations) and BR (blog relations). Thanks, Steve. But never satisfied, I’m also curious what he thinks of a consultant going on the attack on behalf of Audible.

And while we’re at it, Steve, what would you do with OSM?

But seriously, folks

Sunday, November 20th, 2005

OK, I’ve had a lot of fun with the play-by-play of the trainwreck known variously as Pajamas Media, Open Source Media, OSM, and Open Sores Media. Because, hey, who can pass up such a great bucket of punch lines?

But I do like the people I know who are involved. And so now I’ll give my advice. No punch lines:

1. Fix the name thing and fast. Come up with a new name or simply go back to Pajamas, which had recognition if not gravitas. (That’s not a punch line, really.) Be quick and gracious. And while you’re at it, you might want to consider a different verb that “dig” since Digg.com has pretty much sewn that one up.

2. Make a clear and open statement of what you want to be and why. That’s the real problem I’ve had: I can’t figure out what OSM think it is or will be in editorial, business, or blog terms. So tell us. Before you do, put it up as a wiki for your editorial board and members to edit (which worked well for Global Voices). Then put it out for the world to see.

3. But better yet, be true to the spirit of openness and ask your public what they think you should be, not just your editorial board. Open up the discussion. And given the context, you can feel free to kill the suggestions that you go eat raw eggs. I’d say you’ve already swallowed a few. Keep the best suggestions. And adopt them.

I’ll start the ball rolling: I think you should be a conservative Huffington Post. Stop trying to act fair and balanced; have a worldview and be proud of it. Thank your liberal tokens who were kind enough to join in and give you beard and come out and be right and be proud.

To be Huffington, you’d need to convince some blogless conservative celebrities to contribute. That may ber tough, considering your PR now. But I’d try to call in a few debts.

Ask for suggestions not just in content but also in business: in advertising and, Lord knows, in PR.

4. Get a new design and try to show off as much of the web as you can, not just a few isolated boxes. If you’re going to try to aggregate lots of the web, your design doesn’t show that.

5. Spend as little of that $3.5 million as you can. Stop with the salaries and fancy parties. Build a product and an audience first. The money is corrupting you, just like a bubblicious startup. It’s making you think you ‘re big when you’re not even born. So step away from the checkbook.

6. Consider hiring a manager who’d distant and disaffected, who’ll look at this business coldly to try to find a business. Yeah, I know I just told you not to spend money. But sometimes, managers are worth it. Sometimes.

I don’ t know whether you’ll have a product or a business as the end of the day. But right now, you have the little engine that could crash. So I’d slam on the breaks. Just my advice.

Riff raff

Sunday, November 20th, 2005

Well, Riffs, the new review-anything site, does one thing right that Amazon should have done from the first: You go to Riffs and write a review and it lets you get an RSS feed, which you can put on your own blog.

Still, I agree with Mike Arrington: “Do we need Riffs when everyone seems very happy writing reviews directly on their blogs?”

Fred Wilson tries out Riffs. But he has long pointed out that Gotham Gal has all kinds of reviews already on her blog. The question is: How do I find what she’s writing and find what other people are writing about the same topic so I can compare? How can I look for new restaurants in New York and find the ones she has found?

The service I’ll pay attention to is the one that lets me find the riffs and reviews (and recipes and whatever else) that people put on their own blogs. That can be a search engine or an aggregator or both that gets people to swarm around tags so they know their stuff will be found. It works inside Flickr and Del.icio.us. It can work outside, in the distributed web.

If I were a VC, I’d be investing in a company that tries to use tags and microformats and social interaction to link together the topics and opinions and information people care about on that distributed web. For that’s the company that won’t waste effort and expense trying to get people to change their behavior and reverse the natural flow of the web out to the edges — ‘come to us and give us your good stuff’ — but instead takes advantage of the essence of the web and leaves control out at those edges by saying: ‘We know you have good stuff and we’re going to help people find it.’ The consumer proposition is then clear: This is how you find the good stuff. This will be the real successor to and competitor against Google. Oh, Google could do it, too, but judging by Base, they’re not doing that. They’re taking control rather than giving it.

Remember Jarvis’ First Law: Give people control and we will use it.

: Fred Wilson and I get into a discussion starting in the comments below and continuing on his blog here.

: And Michael Arrington retorts.

They could call it Cooties Media

Sunday, November 20th, 2005

Well, Glenn Reynolds and David Corn agree: Open Source Media, whatever-it-is, needs fixing. Looks like they’re backing away like Murtha from the war.