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I had this labtop which was an Apple product and complained for its overheating and vibration. But the customer support was not at all satisfactory. I was furious about the way Apple were treating me and thought to reconsider carefully whether or not to buy any apple product ever.
But later i was told that i could return for a refund and i was a happy customer again.
Happy endings most of the time I agree, they are finally getting their fair share of respect. But I am wondering about co-founder Steve Wozniak and the release of his new book iwoz, is he doing it to tell the story, or is there a more pressing financial need that he needs to meet. He made a lot of money at the original IPO in 1980, but that was a long time ago. A genius to be sure, but he doesn’t come across as a guy with a very well developped business sense. then again i could be wrong, I’m only speculating.
May 19th, 2006 at 9:01 am
I love how some idiots turn on everyone when things aren’t going their way: “I hate Apple, bunch of snobs, lousy computers… blah blah..”
Then when it’s fixed (for free): “Oh nevermind I’m happy again.”
May 20th, 2006 at 1:46 am
I had this labtop which was an Apple product and complained for its overheating and vibration. But the customer support was not at all satisfactory. I was furious about the way Apple were treating me and thought to reconsider carefully whether or not to buy any apple product ever.
But later i was told that i could return for a refund and i was a happy customer again.
May 22nd, 2006 at 2:06 am
They ve an art of customer satisfaction and this is why i feel Apple tales have happy endings.
January 21st, 2007 at 8:02 pm
Happy endings most of the time I agree, they are finally getting their fair share of respect. But I am wondering about co-founder Steve Wozniak and the release of his new book iwoz, is he doing it to tell the story, or is there a more pressing financial need that he needs to meet. He made a lot of money at the original IPO in 1980, but that was a long time ago. A genius to be sure, but he doesn’t come across as a guy with a very well developped business sense. then again i could be wrong, I’m only speculating.