If I read this correctly, Google thinks it could capture 20 percent of the worldwide advertising market.
Archive for May, 2006
Google’s manifest destiny
Thursday, May 25th, 2006Last opinions on opinions
Wednesday, May 24th, 2006Part III and the end….
David Carr of The Times talks about his experience being a general assignment reporter in culture and a media columnist in business and before the Oscars a blogger who also made video. He expresses concern that each becomes weaker. He also cautions that in a video or in the blog, he linked to things he would not have in the newspaper.
Heyward asks about whether these various forms confuse the readers and Jon Landman of The Times says no. He says readers are sophisticated; they can deal with another new form. Heyward asks about bringing voice into news and Landman says that’s bullshit: Good writers have voice. He says that there is point of view in a newspaper (see Carr) and it’s not a wholly new thing. Heyward asks whether, if point of view brings circulation and is also cheaper than reporting, we’ll have more of that.
I’m now losing a lot of threads that are all about what we should be doing next. Merrill Brown says it starts with putting up email addresses of reporters. Peter Hart of FAIR complains that the interactivity gimmicks (e.g., Fox letting you bet what’s on next) produces bad journalism. And more. Again, sorry I’m losing the good points (because I had to defend mine).
Tom Easton of the Economist talks about this magazine as alternative media. He says the key to the Economist is that it thinks (it knows) that its audience is smart. He says the staffing plan is that they can’t hire more people than can fit in the managing editor’s office so they can all yell at each other. He’s not sure whether it could be recreated today. He says that the majority of the staff is liberal, in the classical British sense, but the magazine ends up to the right of American media and that is a good thing. He says that others are scared of being out of the mainstream; if that spread to the Economist, he says, that would kill it. He also says that he thinks America is in great shape, better shape than when he graduated college — but, he adds, you don’t see that in The New York Times. Nice line: “If we put Britney on the cover, it would be ironic.”
Jim Brady says that reporters didn’t like putting up their email addresses but they now say they get story ideas there. They didn’t like putting up Technorati links but now they brag when they get a lot of links. He says that writing a story and answering email are both journalism.
Carr says that when he did the Oscar blog, the audience was incredible at knowing a lot and he revels in sharing that. But he says the one thing the audience is bad at doing is assigning stories.
Jay Rosen says that no one is saying that news will be decided by poll. Nobody is saying that we don’t need reporters. Nobody is saying that you should stop reporting and just listen. But these things are being said: The audience knows a lot of stuff and if you don’t tap that knowledge you’re not keeping up with your craft. And journalism has become interactive and if you’re not interacting, you’re not keeping up with your craft. And, he says, trust isn’t made the way it was; the trust transaction is different. If you take those three things, he says, that doesn’t give you the answer to how to afford to get the boots on the ground. We need to experiment, he says.
More opinions on opinions
Wednesday, May 24th, 2006Here we are for part II.
Dan Gillmor talks about the need for transparency. I gave my predictable spiel (below). Vaughn Ververs said it’s too hard to keep up with being transparent and it’s not as simple as a label and I agree with that but when it’s relevant it’s worth it, I think.
Hugh Hewitt says people want to be able to navigate about fixed point and big media doesn’t reveal those fixed points. He said he spoke to a class at Columbia and asked a list of questions about issues and with one exception they were all on the hard left. “You’re all going to deny that it matters to your audience but that’s why you’re losing your audience… If you’re not going to tell your audience they’re not going to trust you.” Landman objects and says they are not losing audience. Merrill Brown says he will not let “the spin of the newspaper industry go unchallenged.”
David Carr says that in spite of Times editor Bill Keller’s efforts at openness, the Times is not transparent. That is, before the assignment, a reporter with a conflict will not be assigned to the story that may touch that conflict. He answered my smoking shtick saying that he smokes but he was in favor of the smoking ban and he’s confident he could write a story about a smoking ban down the middle. “At a certain point, people have to trust the brand, have to trust the standards, have to trust the mediation.”
Dvorkin says to Hugh, “you’re describing a world without editors.” He talks about reporters assigned to troubled spots in the world who eventually go native and quit to become advocates. And he says he tells them they should not be journalists if they care that passionately about an issue.
Peter Hart of FAIR says that the background of personal stances does not matter next to the product itself.
Hugh Hewitt says, as a lawyer, that this is contrary to the standard of evidence. In a trial, an expert must give their background so the jury may judge what they say. “Journalism wants nothing of those rules of evidence. They don’t want confrontation…. Mainstream media is so removed from the rules of evidence” that they are losing credibility.
Jim Brady answers the metaphor says the one person in the courtroom who’s not questioned is the judge. Nice touch. The implication is that journalists are the judge. I say that’s not the case. The public is the judge.
Dan says he is arguing more for institutional transparency than individual transparency.
Vaughn Ververs says that what is important about transparency is the willingness to defend and explain a story. Well said.
Jon Landman says he comes out where Dan does and that I “apply transparency in a mechanical way that’s not terribly helpful.” True. I apply it somewhat symbolically, culturally. Landman says that papers need to do a better job of transparency and that this is also about the process, about journalism as a team sport.
Jay Rosen brings up the NSA story as a case where transparency comes to the rub. The story was held at first out of concern of harm to national security but then released and Jay says he wants to know what went into that decision. Landman says that Keller explained that it was not released because of concerns about sources. Jay says this is where the limit of transparency — Landman agrees — but Jay asks whether Keller needs to be more transparent to be trusted.
Hugh says the brand has become a collection of bylines. He asked his audience the night before what they should say today and an emailer said to tell this table “we don’t trust them.” He acknowledges that the people who call into a talk show are self-selecting anyway, “they’re props” (much laughter; insert irony).
Heyward asks whether transparency is an answer to the issue of trust. “I would just answer questions.” He complains that Keller would not come on his show. That, he says, is hiding and that leads to the belief that you have something to hide.
Vaughn says he’s now hearing the same complaints about the media from the left that he had long heard it from the right: the media are the creatures of corporate interests that protect power.
Brady says that we all agree that transparency but we disagree about whether we want it to be back-end or front-end — that is, before or after the story. Peter Hart says that perhaps the issue is more responsiveness than just transparency.
Someone says that people don’t hear their view reflected in what they see and hear on TV. That’s because we present the country as hard blue or hard red and that’s not where the country is; the people are more nuanced. The issue is not balancing out the ends but including the middle. Amen.
Carr said it’s important that Bush came in saying that he didn’t buy the argument that the press is a proxy for the American people. He says he met Bill Clinton once and he spoke to Carr for 20 minutes about the Times being cowed by the right. “These people understand power,” he said.
Jay says that Dana Milbank of the Washington Post loves it when people from both the left and right are screaming at you it is journalists’ indication of balance. He says it is possible, just possible, that they’re both yelling at you maybe there’s a reason you’re doing something wrong. I’ll get this wrong but Jay says we have a situation where one party, the Republicans, attack the press and the press decides not to attack back and then the left goes after you for that. The result is more dissatisfaction and anger.
Dvorkin says there is a notion he hears that the media should operate at the loyal opposition and he questions that, especially because the opposition party is also being criticized for not taking that role.
Dan Gillmor says the most important thing to do is to listen. Dvorkin says that people are grateful when they get access, “and then they get mad.” Landman says the most underused asset is the public. “The more we can use the intelligence and the knowledge of those people the better our information will be… Simply opening the door is not the best way to do that. We need more sophisticated means.”
Merrill Brown says that inviting the public in before is important — why doesn’t a health reporter have a health blog to llisten.
Amanda Congdon says that whether you talk about transparency or responsiveness “it’s not optional.” Andrew asks what the value of rich worldwide news resources is important to the next generation of news consumers. Amanda replies that if they don’t seem interested it’s because news is presented in a condescending way. This, she says, is why they turn to blogs.
Vaughn brings up the old saw that what the bloggers talk about is the news the big guys produce. Dan Gillmor says that’s simplistic; there are blogs that are doing reporting but in more focused areas than big media can afford.
Opinions about opinions
Wednesday, May 24th, 2006I am at the Museum of Television & Radio Media Center event about opinion and news with Andrew Heyward moderating. Random not-quite-live blogging ensues…. I’ll boldface a few of the good bits (opinionated judgments, all).
: Lou Dobbs comes up immediately as a poster child for opinion and news. A few of the people here are, unfortunately, off the record, but suffice it to say that Dobbs, controversial as he may be among journalists, is proving to be a credible success with the audience.
Peter Hart of FAIR says he has no problem with him having an opinion but he has problems with the quality of his journalism and cites specifics. I say that this shows the benefit of being transparent about perspective: We got past Dobbs’ opinions because we know them and talk about the quality of his reporting. David Carr of the Times says the commercial imperative gets in the way — a controversial Dobbs is a ratings hit — and that, in turn, gets in the way of the journalism.
Jeffrey Dvorkin, ombudsman of NPR, says his problem is that we’re not doing enough reporting: In his words, this is about “fact-based reporting vs. faith-based reporting.”
Vaughn Ververs of CBS’ Public Eye says people are seeing as opinion what is indeed reporting: If you go to Iraq and see a mess and say it’s a mess is that opinion or reporting?
Vaughn makes a very important point: There is no algorithm that tells you the difference between opinion and news. Perspective is opinion. News judgment is opinion.
Merrill Brown says he knows of no data linking declining trust in news with an increase in opinion.
David Carr says this is nothing new in this and raises the Cronkite Vietnam example. Heyward says that what stood out about that was that it was atypical and uncharacteristic.
Jon Landman of the Times says the idea that “the idea that the blend of opinion and news is new is not serious.” He says they have blended long since in many media. He says having news and commentary don’t have anything to do with the credibility issues now. So what is it about, Heyward asks. Landman says we have an increasingly divided society that “has the means to hear what it wants to hear.”
Jay Rosen says that a lot of this discussion is about “how to be virtuous in the news business… and it is taken as given that it is virtuous to separate news and opinon.” He says the same is the case about complaints about the audience — ‘they only listen to what they want to hear.’ He says the arguments about opinion bring a jaundiced way to judge the audience. He says it is about trust and if you want to persuade to trust your account, there are many ways to do that: ‘I got it from God’ … ‘I’m a PhD’ … or trying to argue that you have no religion in the story and so you should be trusted in your account.
Landman says that’s a strawman. He says that people don’t see opinion journalism as inferior to fact-based journalism.
I’d say that this is precisely the arrow shot at bloggers: you’re just opinion.
Dvorkin says the 800-pound gorillas in the room are Fox (invited but not present) and economics. He quotes CBS news boss Dick Salant in a fabled story that the good news and bad news of his time was that CBS News started making money.
Peter Hart says that journalism is supposed to be aggressive and that’s going to piss people off. Tony Burman of the CBC says the commercial motivation is behind this.
I think the marketplace is too often portrayed as the boogeyman, the blame vessel. The marketplace is the public you want to serve.
Hugh Hewitt says “a lot of people trust journalists a lot” but they trust different journalists. He says that the biggest sustained audience in broadcast is Rush Limbaugh at 20 million a week and because those people trust him. He says Rush is rebranding himself as “America’s anchor in contrast to drive-by media.”
After a discussion of the Colbert Report, Rocketboom’s Amanda Congdon says that her show candid and that is its appeal. Heyward says there is an issue of “the real voice” that came out, for example, in Katrina. He says that one could judge the voice of the anchors there positively or cynically. There was a question of injecting humanity into news. I said it’s sad we have to inject humanity. It shows that we hit our humanity.
Now we get to the 900-pound gorilla: does expressing your opinion grant you trust or diminish your trust. I argue the former. Dvorkin and Landman argue the latter. Landman says that people on the other side of the immigration debate don’t trust Dobbs because his opinion is stated. Dan Gillmor says it’s a matter of knowing where he stands and being able to refract through the lense of his knowledge about Dobbs’ stand to make a better judgment about what he says.
Carr says that the next gorilla is that “this thing that we’re all annotating” and commenting on is going away. Carr quotes another person saying that once you can make a parody about news then the audience is in on the joke.
Jim Brady of WashingtonPost.com says the audience has changed because there are more roads leading to news. One-third of the referrers traffic WashPost gets comes through blogs, Brady says. Blog that.
Tom Easton of the Economist says the used to conflate “information” and “news” and “now you don’t have to” because now you can go to more original sources of information. He says his future as a reader of news is “a reader of links.” Well said. “We might just be going into the information businesses. We might be bypassing all of us.” We can go to the original sources. Dan Gillmor says, “you have the time to do that…. The people in this room are actually different from most people out there, who have lives.” Easton says that in the ’70s you’d have to go to a law library to read the abortion opinion; now you can get it directly.
Easton says he doesn’t like the cynicism of The Daily Show because, if I paraphrase him correctly, it doesn’t deliver information. Someone else says that is why The Smoking Gun is popuar.
Fight! Fight!
Wednesday, May 24th, 2006The Wall Street Journal pits McCurry against Craig Newmark over net neutrality and Craig wipes the floor with that company-line spewing spin machine. Says Craig:
I realize you’re cleverly using Colbertian “truthiness,” and I just can’t compete with that. Nerds are notoriously literal.What we’re looking for is just fairness, a level playing field, no regulation or stuff like that. In America we believe that if you play fair and work hard, you get ahead. We don’t want the government to give special privileges to the big guys, particularly not at the expense of small business and consumers. We don’t want more regulation and we don’t need lawyers involved where the free market functions well. I guess we’re for capitalism.
Current net neutrality (as currently conceived) functions well, allowing innovators to create wealth and help us all out. Why should the FCC or Congress fool with that? We’ve seen that the telecoms don’t need more privileges, they need to get serious about using their existing resources….
Even Mike’s clients have confessed that they intend to discriminate. They consistently forget who owns the airwaves and public rights of way on which they’ve built their fortunes. They frequently break their commitments…
Net neutrality is the embodiment of American values of democracy and fairness. Let’s keep it that way. I joined the SavetheInternet.com coalition and signed a petition to Congress. Mike, you talk about preserving competition; when can we expect you to sign up?
So which is it?
Tuesday, May 23rd, 2006New York Times lead in its report of Condi Rice’s speech at Boston College:
Secretary of State Condoleezza Rice delivered the commencement address on Monday at Boston College to an audience that included dozens of students and professors who stood, turned their backs and held up signs to protest the war in Iraq.
The AP’s lead:
A few students turned their backs but more stood to applaud as Secretary of State Condoleezza Rice received an honorary degree and addressed graduates at Boston College on Monday.
The Reuters lead:
Dozens of faculty and students turned their backs and waved protest signs when U.S. Secretary of State Condoleezza Rice received an honorary degree from Boston College on Monday. But the protest against Rice, a central player in President George W. Bush’s Iraq policy, was smaller than had been expected and those among the 25,000 crowd who gave her a standing ovation outnumbered those who sat in silence.
News and opinion
Tuesday, May 23rd, 2006I’m part of an event at the Museum of Television & Radio Media Center on Wednesday about opinion and news, and so I’m putting my thoughts together beforehand. That’s not hard to do on this topic since it has been argued over … and over … and over. So there’s nothing new here, just a summary of things said before.
The question isn’t whether opinion should be injected into news. The issue is about revealing the perspective, opinion, and bias that already exist. It’s about transparency — into a journalist’s viewpoint and also into the process of news judgment. It’s time to unlock the sausage factory.
Key to this discussion is the realization that journalists do not own or even decide the truth. It is their job to help the public decide what is true. And so the public has a right to know what journalists bring to their stories so the public can make better judgments. The one real lesson the internet and the advent of two-way media has brought to the masters of old media is that they did not own trust. The journalists thought they could just tell the public to trust them and accept what they said as the truth. But they never really could.
At every journalism seminar like this, someone asks whether readers will trust a reporter covering an election after knowing how the reporter votes or what party she belongs to. I argue that the readers wonder and speculate about this anyway and so once it is out in the open, then the discussion can turn to the reporting: ‘Having said that I’m a liberal, now you can judge my work on its completeness, fairness, and accuracy.’ There is no agenda worse than a hidden agenda.
Sometimes it’s easier to discuss this in arenas other than politics. At yet another seminar on news and opinion, an editor raised the example of a reporter covering a smoking ban. If the reporter smokes, don’t we have a right to know that? If we catch the reporter outside the office catching a puff and we say, “gotcha,” isn’t that a problem? Should journalists ever be on the other end of a “gotcha”?
But none of this means that just because you have a relevant perspective on a topic in the news, that doesn’t mean you shouldn’t cover it. Nor does it mean you should. A good reporter must be intellectually honest and report the facts no matter whose perspective they may bolster.
And none of this means that you need to reveal every single view you have, only those that are relevant. A food writer probably doesn’t need to say what party he belongs to. But if he can’t stand Italian food, that’s relevant.
Here are my disclosures.
Dissing women
Tuesday, May 23rd, 2006Andrew Tyndall, who follows, chronicles, and analyzes TV news, sent a fired-up email about the ousting/demoting/moving of Elizabeth Vargas off the ABC nightly news. Says Andrew:
Even if it is legal for ABC News to hand Elizabeth Vargas a demotion upon her return from maternity leave, the decision to replace her as anchor of World News Tonight sends a terrible message to ABC’s viewers.To be fair to ABC News management, its press release insists that the demotion is being made at Vargas’ behest…
Yet this decision represents a smack in the face to the millions of female viewers of childbearing age — the desirable 25-54 demographic — that ABC News has been courting so assiduously.
Only two weeks ago in an analysis the Tyndall Report performed for Broadcasting & Cable magazine, we found that a hallmark of Vargas’ brief solo tenure at World News Tonight had been an increased emphasis on the Sex-&-Family beat. We spotted a recurring theme on World News. Here are headlines, week by week:
May 18th: Baby names popularity rankings: Neveah is new.
Mqy 8th: Contraceptive morning-after pill sold be prescription only.
May 4th: Autism underdiagnosed among pre-schoolers.
April 27th: Toddlers’ body mass to be screened for obesity.
April 21st: Tastebuds develop prenatally from the mother’s diet.
April 14th: New Jersey screens mothers for post-partum depression.
April 5th: Sesame Workshop unveils a video-for-toddlers entry.
March 29th: Incidence of childbirth by cesarean section increases.
March 17th: Person of the Week is Paul Gillespie, who chases child
pornographers. (Vargas reported that one herself.)
March 8th: Impact of abortion parental notification laws for teenagers in Texas.
February 27th: A touted prenatal gender identification test is flawed.In the months of March and April, ABC devoted more time to Sex-&-Family stories than its two competitors combined (39 min versus CBS’s 13 versus NBC’s 18).
We added: “That doesn’t hurt ratings, by the way. That desirable 25-54 demographic is somewhat baby-centered, too. During the two month span, (borrowing stats posted on tvnewser.com), Vargas’s newscast has lagged behind NBC in total viewers (7.9m v NBC 8.7m), but has been virtually neck-and-neck (2.2 rating v NBC 2.3) in the pre-menopausal demo.” …
The demotion of Vargas and her replacement by a pre-babyboomer not only makes ABC News’ long-term strategy incoherent. It displays a woeful tin ear towards the very demographic ABC News was purportedly courting.
What is the worst workplace nightmare the pregnant employee faces? It is the fear that her employer will find some way not to guarantee her job back on return from maternity leave….
When Katie Couric was appointed at CBS, I argued that it was a mistake — a sexist insult, really — to focus on the fact that she’s a woman. Nonetheless, I’ll agree with Andrew that this is a big mistake.
Dangerous dolts threaten our internet
Tuesday, May 23rd, 2006When I started reading this story about an effort to use radio bandwidth to provide ubiquitous, cheap or free (ad-supported), broadband internet access across the country, I started to get happy. But then I saw the dolts who were proposing this and the dangerous things they doing and I want to make sure they don’t get anywhere near our internet. At the end of the story, The Times reports:
M2Z plans to include a filter with the free service that would block access to “indecent” material, a definition Mr. Sachs said could be made by the government, just as it controls standards for broadcast television.“Give us the spectrum and we’ll provide free service and we’ll live with the decency guidelines,” Mr. Sachs said.
If this post were a podcast, you’d hear an anguished and angry scream right now. Evil fools. They invite government censorship of our internet, a Trojan horse that would only lead to more censorship (insert idiotic level-playing-field argument here).
Just as idiotic, they want the government to give them that spectrum for free. Ha! Yes, let’s get ubiquitous, free, broadband internet access across America as a strategic imperative. But let’s auction that business off to the best players. And let’s require net neutrality.
So who are these fools? The Times says:
Milo Medin, chairman and chief technology officer of M2Z, which is based in Menlo Park, Calif., declined to discuss the company’s plans. Mr. Medin, a founder of the @Home Network, a high-speed Internet company that became Excite@Home and went bankrupt in 2001, started the company with John Muleta, a former head of the wireless division at the F.C.C.
@Home: The Enron of the Internet. These bozos lost billions and botched an easy opportunity to bring internet access to almost every home in the country once and now we’re supposed to give them bandwidth?
It’s worse than that. @Home tried to strongarm content providers a decade ago, telling them that if they did not make proprietary and premium deals with @Home and allow the service to cache and serve their content — and pay for the privilege — then @Home would not give them full-speed access. They were the first enemies of net neutrality. And who was the architect of this dastardly scheme? Guess.
Keep these dangerous dolts away from our Internet.
Dancing with the FSBO devil
Tuesday, May 23rd, 2006Tribune Company just bought ForSaleByOwner.com. That’s a bigger deal than it may appear in the rearview mirror.
When I worked in newspaper companies, I quickly learned that FSBO was a dirty word that made publishers sweat. On the one hand, they wanted all those by-owner ads; they needed to be seen as the marketplace for homes. But on the other hand, the Realtors who paid the big bills hated by-owner ads; their lost customers were their competition. So publishers always danced a delicate two-step, trying hard not to promote the FSBO ads even as they counted the bucks from them. The terrible irony is that the real customers — home sellers — were treated like caged animals by both Realtors and newspapers.
But, of course, the cages are gone and the first to escape were the Realtors themselves. When the web came along, real estate agents realized they could deal directly with customers and no longer needed newspapers to create the marketplace. In fact, newspapers realized that they needed the Realtors’ listings for their own online sites — ads became content — and so the Realtors still ended up holding publishers by their delicates. FSBO was still a dirty word.
I saw this coming a decade ago and argued that newspaper companies should go into the real estate business themselves, becoming brokers to get listings into the closed multiple listing services and putting buyer and seller together directly because the Realtors would inevitably abandon papers. I thought I was going to be fired for speaking such heresy.
But now Tribune is going into the FSBO business.
Isn’t it fascinating how desperate companies are now willing to piss off the channels of sales, distribution, and revenue they so coddled and feared for so many year: ABC tells its affiliates to lump it as it distributes directly to consumers; Warner Brothers tells its network to lump it as it distributes around networks; and Tribune tells its Realtor-advertisers to lump it as it enables sellers to avoid Realtors. The question is whether they spent too long coddling the middlemen and forgetting who the real customer was all along.
‘casting
Tuesday, May 23rd, 2006City AM, a new, free paper in London aimed at the financial district, has just started a podcast with a twist or two. First, they call it City PM, which means that they expand their service and brand into another daypart. When they registered that name, some thought they’d producing a second edition of the paper. But, instead, they’re producing a show; they’re thinking past their medium. And instead of just downloading these podcasts (I can’t find the site where I could), they’re ‘casting them through the air via bluetooth:
It is now launching the podcast via mobile using Bluetooth technology targeting homeward-bound business commuters using London’s Liverpool Street and Waterloo stations. Under a deal struck with outdoor specialist Titan, the “transvision” screens in both stations will run a 15-second commercial for the service, every two minutes from 5.30pm to 7.30pm daily. The ad will air 45 times a day.
The five-minute podcast can be delivered to 150 mobile phones simultaneously.
That may be geekgimmick or it may be a sensible way to distribute ‘cast content in an unwired world.
Everybody’s a network, continued
Monday, May 22nd, 2006Proving the point that the future of media is not distribution, it’s aggregation, TiVo announced today that it had recruited critics, magazine editors, and such to recommend TV shows — to create ad hoc networks, in other words. This cuts across and devalues the old networks; it unbundles and then rebundles them. The magazines are doing it for free because it promotes them and, they hope, their ability to find the good stuff for you: to aggregate. The next step for TiVo should be to have the people become guru guides for each other. Then I could subscribe not just to your blog and blogroll but also to your TV network.



