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	<title>Comments on: Chaos 2.0</title>
	<atom:link href="http://www.buzzmachine.com/2007/04/07/chaos-20/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.buzzmachine.com/2007/04/07/chaos-20/</link>
	<description>by Jeff Jarvis</description>
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		<title>By: David Cutler</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-378026</link>
		<dc:creator>David Cutler</dc:creator>
		<pubDate>Thu, 26 Jun 2008 14:09:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-378026</guid>
		<description>Poetry: That horrible crashing sound you hear is a gravy train derailing.</description>
		<content:encoded><![CDATA[<p>Poetry: That horrible crashing sound you hear is a gravy train derailing.</p>
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		<title>By: More “future is bleak” news from Jeff Jarvis &#124; The Next Engine: Beyond Campaign Thinking</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-377897</link>
		<dc:creator>More “future is bleak” news from Jeff Jarvis &#124; The Next Engine: Beyond Campaign Thinking</dc:creator>
		<pubDate>Mon, 23 Jun 2008 20:55:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-377897</guid>
		<description>[...] launched the term “Dell Hell”, writing about his frustrations with Dell Customer Service. In a long post recently, he reflects on Bob Garfield’s Chaos Scenario [...]</description>
		<content:encoded><![CDATA[<p>[...] launched the term “Dell Hell”, writing about his frustrations with Dell Customer Service. In a long post recently, he reflects on Bob Garfield’s Chaos Scenario [...]</p>
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		<title>By: BuzzMachine &#187; Blog Archive &#187; Newspapers: a minus-sum game</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-374335</link>
		<dc:creator>BuzzMachine &#187; Blog Archive &#187; Newspapers: a minus-sum game</dc:creator>
		<pubDate>Sat, 03 May 2008 18:04:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-374335</guid>
		<description>[...] they create instead direct relationships with their consumers. Bob Garfield identified that in his Chaos Scenaro 2.0. And I wrote about that [...]</description>
		<content:encoded><![CDATA[<p>[...] they create instead direct relationships with their consumers. Bob Garfield identified that in his Chaos Scenaro 2.0. And I wrote about that [...]</p>
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		<title>By: Notes from Bob Garfield&#8217;s Chaos Scenario 2.0 Talk at Macalester -- Garrick Van Buren .com</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-372154</link>
		<dc:creator>Notes from Bob Garfield&#8217;s Chaos Scenario 2.0 Talk at Macalester -- Garrick Van Buren .com</dc:creator>
		<pubDate>Thu, 27 Mar 2008 16:52:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-372154</guid>
		<description>[...] Bob Garfield&#8217;s Chaos Scenario 2.0 presentation on Monday night felt like the opposite of the Blind Men and the Elephant. He&#8217;s just one of the many people from different angles, proclaiming that Advertising is dying and it&#8217;ll kill media as we know it. &#8220;That horrible crashing sound you hear is a gravy train derailing.&#8221; - Jeff Jarvis [...]</description>
		<content:encoded><![CDATA[<p>[...] Bob Garfield&#8217;s Chaos Scenario 2.0 presentation on Monday night felt like the opposite of the Blind Men and the Elephant. He&#8217;s just one of the many people from different angles, proclaiming that Advertising is dying and it&#8217;ll kill media as we know it. &#8220;That horrible crashing sound you hear is a gravy train derailing.&#8221; &#8211; Jeff Jarvis [...]</p>
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		<title>By: micropayments &#171; pat walters</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-358303</link>
		<dc:creator>micropayments &#171; pat walters</dc:creator>
		<pubDate>Mon, 27 Aug 2007 14:07:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-358303</guid>
		<description>[...] about micropayments a lot, especially after reading Bob Garfield&#8217;s perspective-rocking &#8220;Chaos 2.0&#8243; a few months ago. But I didn&#8217;t realize how popular they were in the [...]</description>
		<content:encoded><![CDATA[<p>[...] about micropayments a lot, especially after reading Bob Garfield&#8217;s perspective-rocking &#8220;Chaos 2.0&#8243; a few months ago. But I didn&#8217;t realize how popular they were in the [...]</p>
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		<title>By: Brands Create Customers &#187; Blog Archive &#187; As mass media dies, brands are born anew</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-356497</link>
		<dc:creator>Brands Create Customers &#187; Blog Archive &#187; As mass media dies, brands are born anew</dc:creator>
		<pubDate>Fri, 10 Aug 2007 00:22:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-356497</guid>
		<description>[...] the grave, and with it mass market advertising, as Advertising Age columnist Bob Garfield (pdf) and others soberly predict, what will happen to the thousands of brands built on a mass media foundation? Will [...]</description>
		<content:encoded><![CDATA[<p>[...] the grave, and with it mass market advertising, as Advertising Age columnist Bob Garfield (pdf) and others soberly predict, what will happen to the thousands of brands built on a mass media foundation? Will [...]</p>
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		<title>By: Wheat From Chaff &#187; Advertising and the New World - Trends, Events, and Business Strategy</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-348075</link>
		<dc:creator>Wheat From Chaff &#187; Advertising and the New World - Trends, Events, and Business Strategy</dc:creator>
		<pubDate>Tue, 17 Apr 2007 17:26:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-348075</guid>
		<description>[...] month, Bob Garfield published an article (4th in a series) in Ad Age that created some buzz among media bloggers.Â  Written more as a warning to ad agencies, it has obvious relevance to media companies as well.Â  [...]</description>
		<content:encoded><![CDATA[<p>[...] month, Bob Garfield published an article (4th in a series) in Ad Age that created some buzz among media bloggers.Â  Written more as a warning to ad agencies, it has obvious relevance to media companies as well.Â  [...]</p>
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		<title>By: Richard Stacy</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347462</link>
		<dc:creator>Richard Stacy</dc:creator>
		<pubDate>Tue, 10 Apr 2007 09:40:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347462</guid>
		<description>The Garfield piece is indeed an important article.  This is my take on what it means for the future of advertising.  In essence this says advertising will shrink to being one small specialism in a range of content production services - with the main game being the production of floating digital content packages that bring to life credible brand stories.
http://richardstacy.wordpress.com/2007/03/27/the-future-of-advertising/

The key point, I think, in your post in the concept of big enough.  Traditional media are going to have to cut themselves loose from expensive distribution technologies. Once they have done this they will find they don&#039;t need as much money.  The big media brands will become syndicated content producers.  The downside is that lower costs also mean little barriers to entry - so the main challenge for traditional media brands will come (is coming) from a host of new, much smaller, operators and services - Craigslist being a classic example.

So yes - the money will shrink - but so will the costs.  And the money that spills out of the shrinkng business model will (should) be used by marketers to reconstruct the way the engage with consumers so they can become more conversational - which is an expensive and time consuming business to do properly.</description>
		<content:encoded><![CDATA[<p>The Garfield piece is indeed an important article.  This is my take on what it means for the future of advertising.  In essence this says advertising will shrink to being one small specialism in a range of content production services &#8211; with the main game being the production of floating digital content packages that bring to life credible brand stories.<br />
<a href="http://richardstacy.wordpress.com/2007/03/27/the-future-of-advertising/" rel="nofollow">http://richardstacy.wordpress.com/2007/03/27/the-future-of-advertising/</a></p>
<p>The key point, I think, in your post in the concept of big enough.  Traditional media are going to have to cut themselves loose from expensive distribution technologies. Once they have done this they will find they don&#8217;t need as much money.  The big media brands will become syndicated content producers.  The downside is that lower costs also mean little barriers to entry &#8211; so the main challenge for traditional media brands will come (is coming) from a host of new, much smaller, operators and services &#8211; Craigslist being a classic example.</p>
<p>So yes &#8211; the money will shrink &#8211; but so will the costs.  And the money that spills out of the shrinkng business model will (should) be used by marketers to reconstruct the way the engage with consumers so they can become more conversational &#8211; which is an expensive and time consuming business to do properly.</p>
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		<title>By: John Rawlinson</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347340</link>
		<dc:creator>John Rawlinson</dc:creator>
		<pubDate>Mon, 09 Apr 2007 15:22:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347340</guid>
		<description>Very interesting and has some credence. What is not said is the impact on direct marketing by use of the cell phone.
Suppliers have not yet tapped into their direct marketing capability through the cell phone in this country, but it is coming, and then the message creation through advertising is sure to dwindle.</description>
		<content:encoded><![CDATA[<p>Very interesting and has some credence. What is not said is the impact on direct marketing by use of the cell phone.<br />
Suppliers have not yet tapped into their direct marketing capability through the cell phone in this country, but it is coming, and then the message creation through advertising is sure to dwindle.</p>
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		<title>By: Jim Bursch</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347338</link>
		<dc:creator>Jim Bursch</dc:creator>
		<pubDate>Mon, 09 Apr 2007 15:10:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347338</guid>
		<description>Chaos sounds too apocalyptic and hysterical -- I prefer evolution (granted, fast evolution).

This story is illustrated in flash with a catchy tune here:

Advancing Evolution: The dis-intermediation of Media
http://mymindshare.com/b/secure/disintermediation.php</description>
		<content:encoded><![CDATA[<p>Chaos sounds too apocalyptic and hysterical &#8212; I prefer evolution (granted, fast evolution).</p>
<p>This story is illustrated in flash with a catchy tune here:</p>
<p>Advancing Evolution: The dis-intermediation of Media<br />
<a href="http://mymindshare.com/b/secure/disintermediation.php" rel="nofollow">http://mymindshare.com/b/secure/disintermediation.php</a></p>
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		<title>By: Neil Sanderson / Survival strategies for newspapers</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347283</link>
		<dc:creator>Neil Sanderson / Survival strategies for newspapers</dc:creator>
		<pubDate>Sun, 08 Apr 2007 15:21:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347283</guid>
		<description>[...] For more on the economic outlook for traditional media, see the latest posting by Jeff Jarvis, in which he picks up on Bob Garfield&#8217;s Chaos 2.0 view of a future in which marketers [...]</description>
		<content:encoded><![CDATA[<p>[...] For more on the economic outlook for traditional media, see the latest posting by Jeff Jarvis, in which he picks up on Bob Garfield&#8217;s Chaos 2.0 view of a future in which marketers [...]</p>
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		<title>By: Paw</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347281</link>
		<dc:creator>Paw</dc:creator>
		<pubDate>Sun, 08 Apr 2007 14:37:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347281</guid>
		<description>Ho Hum.  Another genius prognosticator sounding the death knell for the &quot;traditional&quot; advertising/marketing model.  Let&#039;s tackle some of his points:

- Viacom/CBS split - in the last 12 months, the so called old media company stock (CBS) has grown from around $25.00 to $31.00.  The so called new media (Viacom) has grown from around $38.50 to around $41.00.  Any questions?

- As Mr. Garfield well knows, layoffs are not solely a result of poor performance, but a short term trick to pump stock prices.  Media companies are now the sole purview of bean counters - squeezing margins is their business, not creating content.

- not so sure I&#039;d hold up Youtube as a shining example of this theory.  Mired in legal hassles, deserted by the majority content providers who no longer tolerate being ripped off and even the Google principles themselves have admitted they have no idea how to make it a viable business model.  

- upfronts, as Mr. Garfield also knows, do not tell the whole story.  His own publication indicates, the short term (scatter) market has been quite robust this season - J&amp;J, GM and Coke all paid more for their TV time than they would have if they did choose to participate in the &quot;broken&quot;  upfront.

Rather than bore you with more specifics, let me expound on MY theories for a minute:

- TV is here to stay.  People watch as much TV as they ever did - just more choices to watch.  Pay per view is a joke.  In a world where &quot;free&quot; TV costs over $100 amonth through a cable or fiber optic system, only a very limited number of households will choose to add to that bill by ordering ala carte programs for cash.  TV viewing on the net will continue to occur primarily where it always has - on the job.

- Advertisers will quickly realize several things about new media advertising:

              - it&#039;s even easier to ignore than commercials and only provides a limited amount of potential to attract new customers.  If you have to actively engage with the advertising to receive information, aren&#039;t you simply preaching to the choir?  Mass media will continue to be the best method of attracting new customers through simple and hopefully better executed short form messaging over time.  

              - it will continue to be labor intensive to buy and service, and will                     provide no standard measurement of value or verification unless client finally decide to hold them to the same standards TV has embraced for decades

               - it will quickly become apparent that as dollars continue to shift to new media, prices there will rise as well.  And that&#039;s what this is all about to the marketer - paying less for the message

Agree with Garfield that entertainment choices will continue to abound and viewers do not like advertising - who would choose an interruption after all, especially the mostly awful ones we have to endure now?   But the model is broken less by these factors than the one no one likes to discuss - the cost of creating content.  If the cost of producing an hour of primetime television fell commensurate with fragementation, we wouldn&#039;t be talking about broken models.  The Hollywood community (and their partners in crime, the guilds) stubbornly refuse to recognize this reality, opening a window for advertisers to seek more cost effective ways to deliver a message.  And yes, Jeff and Bob, most people still think messages are ok.

The ultimate result will continue to be a lot of bad content, a ton of hype and, at some pioint in time, a realization that this emperor, while not completely clothed, isn&#039;t fully dressed either.</description>
		<content:encoded><![CDATA[<p>Ho Hum.  Another genius prognosticator sounding the death knell for the &#8220;traditional&#8221; advertising/marketing model.  Let&#8217;s tackle some of his points:</p>
<p>- Viacom/CBS split &#8211; in the last 12 months, the so called old media company stock (CBS) has grown from around $25.00 to $31.00.  The so called new media (Viacom) has grown from around $38.50 to around $41.00.  Any questions?</p>
<p>- As Mr. Garfield well knows, layoffs are not solely a result of poor performance, but a short term trick to pump stock prices.  Media companies are now the sole purview of bean counters &#8211; squeezing margins is their business, not creating content.</p>
<p>- not so sure I&#8217;d hold up Youtube as a shining example of this theory.  Mired in legal hassles, deserted by the majority content providers who no longer tolerate being ripped off and even the Google principles themselves have admitted they have no idea how to make it a viable business model.  </p>
<p>- upfronts, as Mr. Garfield also knows, do not tell the whole story.  His own publication indicates, the short term (scatter) market has been quite robust this season &#8211; J&amp;J, GM and Coke all paid more for their TV time than they would have if they did choose to participate in the &#8220;broken&#8221;  upfront.</p>
<p>Rather than bore you with more specifics, let me expound on MY theories for a minute:</p>
<p>- TV is here to stay.  People watch as much TV as they ever did &#8211; just more choices to watch.  Pay per view is a joke.  In a world where &#8220;free&#8221; TV costs over $100 amonth through a cable or fiber optic system, only a very limited number of households will choose to add to that bill by ordering ala carte programs for cash.  TV viewing on the net will continue to occur primarily where it always has &#8211; on the job.</p>
<p>- Advertisers will quickly realize several things about new media advertising:</p>
<p>              &#8211; it&#8217;s even easier to ignore than commercials and only provides a limited amount of potential to attract new customers.  If you have to actively engage with the advertising to receive information, aren&#8217;t you simply preaching to the choir?  Mass media will continue to be the best method of attracting new customers through simple and hopefully better executed short form messaging over time.  </p>
<p>              &#8211; it will continue to be labor intensive to buy and service, and will                     provide no standard measurement of value or verification unless client finally decide to hold them to the same standards TV has embraced for decades</p>
<p>               &#8211; it will quickly become apparent that as dollars continue to shift to new media, prices there will rise as well.  And that&#8217;s what this is all about to the marketer &#8211; paying less for the message</p>
<p>Agree with Garfield that entertainment choices will continue to abound and viewers do not like advertising &#8211; who would choose an interruption after all, especially the mostly awful ones we have to endure now?   But the model is broken less by these factors than the one no one likes to discuss &#8211; the cost of creating content.  If the cost of producing an hour of primetime television fell commensurate with fragementation, we wouldn&#8217;t be talking about broken models.  The Hollywood community (and their partners in crime, the guilds) stubbornly refuse to recognize this reality, opening a window for advertisers to seek more cost effective ways to deliver a message.  And yes, Jeff and Bob, most people still think messages are ok.</p>
<p>The ultimate result will continue to be a lot of bad content, a ton of hype and, at some pioint in time, a realization that this emperor, while not completely clothed, isn&#8217;t fully dressed either.</p>
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		<title>By: Kui Ãµhupall saab tÃ¼hjaks &#171; dohhohh</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347278</link>
		<dc:creator>Kui Ãµhupall saab tÃ¼hjaks &#171; dohhohh</dc:creator>
		<pubDate>Sun, 08 Apr 2007 12:04:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347278</guid>
		<description>[...] buzzmachine [...]</description>
		<content:encoded><![CDATA[<p>[...] buzzmachine [...]</p>
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		<title>By: Barney Lerten</title>
		<link>http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347257</link>
		<dc:creator>Barney Lerten</dc:creator>
		<pubDate>Sun, 08 Apr 2007 04:23:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/2007/04/07/chaos-20/#comment-347257</guid>
		<description>Wow. I couldn&#039;t have said it better myself - and I tried, years ago, in a site called &quot;Please Release Me,&quot; http://releaseme.squarespace.com.
The plus side is that companies have new ways to communicate directly with customers. The plus side, for mainstream media so far, is that many companies haven&#039;t figured out how to do that yet.
But they will. And then they not only won&#039;t need old-style ads so much - I&#039;m not so sure broadcasting goes away completely - but they also don&#039;t need to send out news releases and beg for space in dead-trees publications (or broadcast or even online). It&#039;s a purer thing - advertising and marketing as conversation, not just news as conversation.
We may not know where we&#039;ll end up, but we&#039;re sure leaving behind the way things used to be. Hopefully we&#039;ll all still have a job when we reach our destination - and just maybe, one that&#039;s more enjoyable, fulfilling and effective, too.</description>
		<content:encoded><![CDATA[<p>Wow. I couldn&#8217;t have said it better myself &#8211; and I tried, years ago, in a site called &#8220;Please Release Me,&#8221; <a href="http://releaseme.squarespace.com" rel="nofollow">http://releaseme.squarespace.com</a>.<br />
The plus side is that companies have new ways to communicate directly with customers. The plus side, for mainstream media so far, is that many companies haven&#8217;t figured out how to do that yet.<br />
But they will. And then they not only won&#8217;t need old-style ads so much &#8211; I&#8217;m not so sure broadcasting goes away completely &#8211; but they also don&#8217;t need to send out news releases and beg for space in dead-trees publications (or broadcast or even online). It&#8217;s a purer thing &#8211; advertising and marketing as conversation, not just news as conversation.<br />
We may not know where we&#8217;ll end up, but we&#8217;re sure leaving behind the way things used to be. Hopefully we&#8217;ll all still have a job when we reach our destination &#8211; and just maybe, one that&#8217;s more enjoyable, fulfilling and effective, too.</p>
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