Archive for November, 2007
Tuesday, November 13th, 2007
So Rupert Murdoch finally said it: The Wall Street Journal Online is going free. Here’s the link — and soon you won’t need to curse when you click on it and hit that brick pay wall. (Here’s the AP version on the Times.)
On WSJ.com, Mr. Murdoch said, “We are studying it and we expect to make [the site] free and, instead of having one million [subscribers], having at least 10 million-15 million in every corner of the earth.” He said he believes that a free model, with its increased readership, will attract “large numbers” of big-spending advertisers.
I’ve argued in favor of dropping the wall. Lest I be accused (again) of wanting content to be free, I’m not saying that. I’m saying it already is. That horse has left the barn and has been running free for a decade. The reality of a networked media ecosystem is that free competition is always a click away. And as classified managers have learned trying to deal with Craigslist, free is damned hard to compete with. It just is.
But I think Murdoch’s move is about more than a business model and ad revenue. It is a shot across the bow of the New York Times. Watch out, neighbors, there’s a shootout in town. And it’s going to be damned fun to watch.
Tags: murdoch, newbiznews, nytimes, wsj Posted in Default | 12 Comments »
Tuesday, November 13th, 2007
In a response to my glowing post on Glam, Michael Arrington argues that Glam is, in essence, cheating by calling itself the largest women’s site when it’s really not a site but a network. I argued back in his comments that this is precisely its strength and a model media companies should follow. In fact, I wish that Michael himself would follow it and start the Glam for Geeks. The comment’s not up yet, so here’s what I said:
But I’ve been arguing to big media companies that they need to become networks themselves. Google is a network. Who cares how large its site is? What matters is its reach on sites all over the internet.
Google grew by building a network. So did Glam. I say that is a model for survival and growth among media companies. Local newspapers, for example, should be building hyperlocal networks of local blogs; with them, they can expand coverage and reach in ways that were never possible when they depended only on staff.
In fact, I wish you’d start the TechCrunch network: Select just the best blogs, the ones you like. Give them the Arrington seal of approval. And then sell ads on your larger network. You have more sales power than any of those network members. You also get to extend your reach for your advertisers (and tame this wild blog world). You get to give your audience more content you curate and thus recommend.
I think what separates Glam from, say, Federated Media is that it is a content network and an ad network. Federated made stabs at that but didn’t have the means or moxy to create a content brand as Glam did. Glam contributes mightily to the network with its brand, promotion, traffic, and curation. It benefits greatly from a network of content it doesn’t have to employ. And the network benefits greatly from getting sales it couldn’t otherwise have.
So build your empire, Michael. Become the Glam of geeks!
: LATER: Saul Hansell at the Times Bits Blog on Glam:
These numbers, and the advertiser interest they bring, have led to the envy among Internet publishers, many of whom are confronting a slowdown in online ad spending. If they too were able to create an alliance of smaller sites, these publishers now say, they could look bigger in the ComScore ratings and give their sales forces more inventory.
For Glam, this blatant imitation, by far more established brands, could well be a significant threat. But Samir Arora, Glam’s chief executive, has a plan to turn some of his envious potential rivals into allies. He will run networks for them, giving media companies all the glory and none of the headaches of building their own. And he will do it in a way that may well boost Glam in the long run.
: LATER: I don’t know why my comment is apparently being blocked at TechCrunch but, unfortunately, I’m prevented from joining in the discussion there.
: UPDATE: Michael freed the comment from the tuna net. Good discussion going on over there.
Tags: glam, newarchitecture, techcrunch, wwgd Posted in Default | 5 Comments »
Tuesday, November 13th, 2007
Well, I came that close to agreeing with the head of the FCC.
In today’s Times, Kevin Martin argues for a loosening of the rules prohibiting cross-ownership of newspapers and TV stations to help save newspapers from financial doom. But he loosens them only so much, fearful, I’m sure, of unlocking the antimedia rage genie that bit his predecessor, Michael Powell, so badly.
A company that owns a newspaper in one of the 20 largest cities in the country should be permitted to purchase a broadcast TV or radio station in the same market. But a newspaper should be prohibited from buying one of the top four TV stations in its community. In addition, each part of the combined entity would need to maintain its editorial independence.
He doesn’t go nearly far enough. I say the ban should be lifted entirely and that cross-owned companies should be allowed to merge entirely and for more reasons that Martin gives. First, I agree with him that enabling newspaper and TV companies to join together in a market will give them both efficiencies that will help extend the limited life of the print business model; it buys them time and if that means time for development — instead of time to milk the old cow before she keels over — that’s good.
Media consolidation is a boogeyman we don’t need to be afraid of anymore. Clear Channel, the great consolidator, had to go private because the market wouldn’t support it anymore. Tribune Company, the wunderkind of cross-ownership with a paper, TV, radio, online, and a sports franchise in the Chicago market, has been taken over by a builder. Giant Knight Ridder fell into the hands of giant McClatchy, which just took a huge write-off against its plummeting value. Consolidation today is no longer about conquering the world. It is, as I’ve said here often, about huddling together against the cold wind of the internet. Let them huddle, I say, or they’ll die sooner. Martin apparently agrees.
But there’s another reason to allow — no, encourage — cross-ownership: multimedia literacy. Here I am arguing that newspaper people need to learn how to make radio and TV and the internet and that TV people need to learn to tell stories across all media. And so wouldn’t it be good for the journalists in both tribes to merge and learn each others’ ways? Couldn’t (notice I said ‘couldn’t’ not ‘wouldn’t') that improve the journalism on both sides? Isn’t there a chance that a wisely managed, larger newsroom could waste less resources matching each other on commodity news and go out and report real news?
I’m not so optimistic or foolish to believe that every consolidated, cross-owned, converged newsroom would operate with such strategic wisdom. Some would just use the merger as an excuse to reduce staff so as to squeeze out a last drop of milk. But you can’t regulate and legislate smart management.
Why not give them a chance to invent new ways to gather and serve journalism across all media and all distribution channels? Somebody might do it right and that somebody probably wouldn’t be in a top 20 market — the only ones Martin wants to free up — but in a smaller market. That somebody would show the way for others as a few — too few — newspapers and TV stations are doing for each other now.
Let the dinosaurs join together and lay their last eggs.
Tags: Exploding_TV, fcc, mediaconsolidation, newarchitecture, newbiznews, newspapers Posted in Default | 7 Comments »
Monday, November 12th, 2007
Peter Horrocks, head of the BBC Newsroom, writes about the consolidation of its news operations across all media. Now one newsroom serves radio, TV, and online and he’s its boss.
Practically every news operation I know of is struggling with this now: to consolidate or not?
I was on the side of separation at the beginning of the web and for good reasons. At Advance, where I used to work, we set up separate online operations to make sure that what was made for the web was appropriate to the web (not just a PDF of a newspaper) and to assure that the web gained its own value (and wasn’t just given away to advertisers as value-added). That worked.
But I’ve come to think that consolidation is inevitable. Any news organization has to get to the point where there is no difference between old media people and new media people. That takes much training and more mixing of tribes than the end of a season on Survivor (but just as much loss and pain).
This is, of course, easier said than done. At the same time, more technical skills are needed; one could consolidate too much and, in the words of one of my students, turn every journalist into an eight-armed monster — and do a halfassed job in any medium. And revenues are going down. And managers try to wrangle two completely different business models for industries in completely different life cycles under the same roof with the same people.
But at the end of the day, whenever that will be, we know this: Every journalist needs every tool to gather and tell every story how best it should be told. Every reader/listener/viewer/user should be able to get the news however, whenever, and wherever he or she wants. News operations won’t be able to afford the inefficiency of separate staffs all putting out the same news. And that’s why I think consolidation is inevitable.
So that takes yet another new management skill: mixing two or more cultures and operations into one (and hiring the right kind of people to help and, yes, getting rid of those who can’t and won’t come along). I think that training needs to be aimed not only at eliminating the line between old and new skills, it also needs to show new ways to do journalism better, to give an understanding of the new ecosystem in which media live, and to instill a culture of innovation.
Tags: newarchitecture, newsinnovation, newsrooms Posted in Default | 8 Comments »
Monday, November 12th, 2007
If you ask me — and you didn’t, so I will — it’s pretty damned incredible that Michael Arrington and TechCrunch is getting interviews with presidential candidates: McCain today; Romney earlier. It’s just a blog. It’s just a tech blog. But it’s powerful and has an important audience in a critical industry. So candidates are paying attention. That and 10Questions and the YouTube debates are evidence of a political process that’s just beginning to open up.
Tags: Politics, prezvid, youtubecampaign Posted in Default | 2 Comments »
Monday, November 12th, 2007
I’m surprised that the strike-silenced TV networks didn’t have a plan B to call on all the new talent out there. I’m not suggesting that every YouTube video should become a prime-time show. But surely there’s a show that could be made out of the creativity of the public and in making such a show, a network would open itself up to new talent, whom it could commission to make new TV. And it’d be cool.
ABC made a show out of YouTube videos this summer, but it was more of the gotcha variety.
I’m thinking there could be a show made up of the entertaining videos people are making. Out of the millions of minutes on YouTube, Blip, etc., surely they could find 22 good ones, no? I’m prejudiced, but I’d start with Black20 (in which — full disclosure — I have an investment) and Mary Matthews and Liza Persky on 39 Second Single (with whom I worked on IdolCritic). But there are so many more. Ze Frank could be the emcee. Rocketboom could do the news. Who else would you nominate?
The network that does this finds cheap programming and new talent and tames that wild YouTube thing for its audience. I’m surprised this isn’t already in the can. Silly networks. Do they think TV can be made only their way?
Tags: Exploding_TV, strike Posted in Default | 12 Comments »
Monday, November 12th, 2007
I have been arguing for as long as anyone would listen that the future of media is less about products and more about networks. It’s so nice to be proven right.
Recently, Samir Arora, CEO of Glam, visited to talk about his success story as a network and a platform. As he flipped through a PowerPoint spiel, he said excitedly that I’d really like this slide. I did. I dined out on it in London all last week.

The chart requires some explanation. Bear with me; it’s worth it.
The yellow circle on the right represents iVillage, which had been the largest women’s site in the U.S. After only a year and a half, Glam has overtaken it as the new No. 1 with 23 million uniques (vs 18m for iVillage) and 600 million monthly pageviews.
iVillage was our deadly competitor when I worked at CondeNet and we often sniped that much of its traffic was junk. This illustrates that: The largest circle inside iVillage is astrology traffic and the dark circle in that represents people who come to iVillage for horoscopes and nothing else. That may bulk up your traffic numbers, but it’s not saleable to advertisers. iVillage is built in the Yahoo model of sites it owns or controls; it tries to lure people in and then bombards them with ads.
Glam, represented by the larger circle on the left, is a network. You’ll see clusters made up of smaller circles, representing their content areas: fashion, beauty, fashion, lifestyle, celebrity, teen. Inside each of those clusters, if you squint, you’ll see a small yellow circle. Those are Glam’s O&O (owned and operated) sites. All the many purple circles around those in each cluster represent outside, independent blogs and sites in Glam’s network. That is the secret to Glam’s quick growth without the cost and risk of doing everything itself.
Glam finds the good blogs and creates a relationship. It features good content from them on Glam and also sells ads on the blogs, sharing revenue with and supporting those bloggers. It now has about 400 publishers creating about 600 sites and Arora said that some make multiple six figures a year. They’ve fired only one.
Glam exploded by being a network. It asked the question, WWGD? What would Google do? Google, by the way, earns about 30 percent of its revenue through its O&O properties, Arora said. [LATER: See Capn Ken in the comments for more complete figures.] Glam earns 20-25 percent through its O&Os. Arora claims an advertising CPM of $15-35 for the O&Os and $8-15 for the network ($50-120 for the dreaded advertorial). Arora brags that they are “100 percent transparent” in their ad network, unlike someone else we know.
So Glam is a content network. But they don’t create all the content. They curate it. So we should curate more as we create less. That’s another way to say what I’ve said other ways: Do what we do best and link to the rest. Also: We need to gather more and produce less, so we also need to encourage others to produce more so we can gather it. That’s a festival of PowerPoint lines there.
Glam is also and advertising network that supports the creation of content. That’s how you encourage others to produce more.
So in the end, Glam is really a platform. That’s the key.
Glam is a rare example of that and I say other media companies would be wise to follow suit. A few days after meeting Arora, I also met Adam Bly of Seed magazine and ScienceBlogs. It’s a bit different, in that they curate the best science bloggers but then put them wholly on the ScienceBlogs platform. They sell ads and some of the science bloggers can make good money (not as good as those Glam figures but still good for a science academic; high fashion pays better than high science). And this allows Bly to build more around that (more on that later).
So in addition to asking what would Google do, I say that media companies should be asking what Glam would do. WWGD, the sequel.
: LATER: A platform, indeed.
I’d been sitting on this post, not quite done with it, and it so happens I published it coincidentally with previously embargoed news that Glam is starting a network for Lifetime. From the press release:
The new Lifetime Glam network will expand upon each company’s position as #1 for women — in TV and online, respectively. Today’s announcement is part of Lifetime’s broader expansion of its digital business including the relaunch of its website as www.myLifetime.com. As part of the agreement, both companies will also syndicate content – including a Glam-powered Beauty & Style channel on Lifetime’s website and Lifetime’s broadband video, games and other original content on Glam.com. . . .
The Lifetime Glam distributed media network will be built on the new Glam Managed Vertical Network platform –designed to manage display advertising and content distribution for media companies. Glam’s new platform offering enables large media companies like Lifetime to rapidly create their own vertical distributed media networks in collaboration with Glam.
That’s thinking like a network. That’s smart for both.
: LATER: Michael Arrington argues with my argument. More on that above.
: UPDATE: Glam just sent me better figures on them v. Google: “30-40% of Glam’s revenue is O&O, and 20-30% of Glam’s impressions are O&O . . . . 30-35% of Google’s Impressions are on Google.com, 60-50% of Revenue is Google.com vs its network.”
Tags: bestof, glam, networkedjournalism, newarchitecture, wwgd Posted in Default | 36 Comments »
Sunday, November 11th, 2007
The BBC’s amazing Peter Day is the best reporter I know on the radio. As a story-teller, he stands alongside the U.S. radio icon, This American Life’s Ira Glass. But his shows are entirely different; Peter reports on business and the world but with stories instead of numbers. He is a great interviewer and a genius at tying together his questions, answers, facts, and observations into a compelling narrative. I listen to his show on my iPod every week and play it for my students at CUNY as an example of both good interviewing and effective radio.
The Daily Mail is properly impressed that Peter’s In Business podcast is the top among BBC ‘casts, outdrawing even entertainment shows with big and expensive names: “More than 730,000 people downloaded Mr Day’s weekly podcast during September – 110,000 more than those who downloaded the second-placed show, Best of Chris Moyles, a weekly highlights compilation of his Radio 1 breakfast show. . . . Stephen Chilcott, the editor of In Business, said: ‘Peter may not be a household name but he’s an institution inside the BBC. People rave about him in their blogs and young entrepreneurs talk about him in hushed terms, saying he’s changed the way they think about business.’ ”
In the same edition, Peter writes with characteristic humility about how he does it and with characteristic eloquence about what radio really is:
Until now listeners have been remote: all we had was ratings to tell us who was listening, and a few appreciative or moaning letters. Now we have a new democracy of broadcasting: listening habits made manifest, ratings created by listeners making an active desision to download a particular programme.
Radio is music, chat and news but most of all it is ideas, and podcasting is going some way to redefine the ideas that interest our listeners. Podcasting is a new kind of listening, much more active and involved than merely sitting back to wait for what comes next.
It makes us broadcasters think much harder about who what and why we are talking to. It moves broadcasting much closer to conversation.
I wonder how many broadcasters in the U.S. would think that radio is about ideas but, of course, it is. If it’s only about sound, as too many of our stations are, it’s boring.
(Here is Peter’s show about blogs, featuring me talking so fast I scared even myself.)
Tags: bbc, radio Posted in Default | 2 Comments »
Sunday, November 11th, 2007
I promised I’d stop writing about Cleveland. But as a dishonorable blogger, I honor no promises….
Jay Rosen summed up what I was trying to say in one eloquent line; he has a habit of doing that: “Advice to newsroom people: if you’re caught up in a situation that appears to pit journalists with ethics against bloggers who ain’t got none, you may actually be facing a conflict between one ethic and another, and it would be good to find out what the ‘other’ is before deciding what to do.”
Danny Glover thinks I was tough on Cleveland — we do disagree — but note that inherent in what he says is the bloggers’ ethic of transparency. He says the blogger erred in not disclosing his donation — though I do believe he hadn’t written about the campaign in question yet. And the paper didn’t ask them to disclose all their ties and donations. But note that if the paper had, then it would set a precedent — welcome from my viewpoint — of requiring such disclosure of all its staff members as well. So Danny is operating from the other set of ethics.
Now go to Adrian Monck in London, who is far away from Cleveland, he’ll be happy to tell you, and is writing nothing about it. He’s writing instead about the BBC and its 12 pillars of behavior and ethics, including this one: “Impartiality is no excuse for insipid programming. It allows room for fair-minded, evidence-based judgments by senior journalists and documentary-makers, and for controversial, passionate and polemical arguments by contributors and writers.” Adrian’s response: “Get that? Journalists - fair-minded, evidence-based. Contributors - controversial, passionate and polemical. Helpful, eh?”
This entire tale is not about one tribe having ethics, the other not. That’s what was so grossly insulting, self-centered, and truly self-righteous about the Plain Dealer’s treatment of the bloggers. They thought the other guys didn’t have any. Instead, this should be about one tribe trying to understand — and learn from — the ethics of the other. The Plain Dealer didn’t try. That is its loss.
Enough.
Tags: ethics, journalism, newspapers, Weblogs Posted in Default | 7 Comments »
Saturday, November 10th, 2007
I thought I was done writing about the Cleveland kerfuffle, but reading Poynter’s coverage — which, by the way, didn’t include bloggers’ perspective; too bad — I can’t help but think that the paper is digging itself deeper into a trench that will be hard to climb out of later.
They are making what a friend called a Jesuitical distinction that the issue here is all about money: once the paper paid the bloggers, then the bloggers had to live by the paper’s (unspoken) rules. So what happens when and if the paper decides, as I think it should, to start an ad network across local blogs and sites? Do they all have to live by the paper’s rules? It’s just an ad network, after all. It’s not a case of putting the bloggers’ content on the paper’s site. Is that, too a distinction? And what are the rules? The paper now admits that it didn’t discuss its rule about campaign contributions with the bounced bloggers before they started to blog under the paper’s roof. What other rules are there? Is volunteering for a campaign just as bad? Attending a rally? Putting up a lawn sign? Wearing a button? Telling friends to vote for someone? Or is this just about money — the paper’s money going to the bloggers and then to the campaign? Does the paper now have to check on the behavior of all its syndicated sources of content to make sure they live by the Cleveland Commandments? Now what happens if the pay an op-ed writer; do they have to do a background check?
The paper is going through this Talmudic toenail clipping, I think, because they’re trying to argue that this is about some rule obvious only to them about contributions and not about political pressure. The paper sided with a politician’s definition of ethics without giving the bloggers the opportunity to express their view of ethical behavior. And now they’re digging that trench. I think they’ll come to regret that.
: LATER: And I meant to mention that it’s amusing to hear the paper say that they expect to restart the blog, only this time they won’t pay. I can’t imagine any self-respecting blogger going for the deal. if you’re going to abuse them, you should at least pay them, eh?
Tags: interactivity, newspapers, Weblogs Posted in Default | 3 Comments »
Friday, November 9th, 2007
One more on the Cleveland kerfuffle. See Howard Weaver’s advice:
Are you feeling uncomfortable yet?
If not, I’m worried about you. If you’re not squirming in uncertainty from time to time nowadays, you must not be close enough to the edge. In response to a question in the Sacramento Bee newsroom last week, Melanie Sill said, “If you’re in a newsroom and the editor doesn’t say that change is needed, you should leave.” I think that same sentiment applies to our need to loosen up, let go of some control and learn to play by the changing rules of the new game we’re in.
See also Jay Rosen’s comment on the politics of this.
Tags: interactivity, newspapers, Weblogs Posted in Default | 4 Comments »
Thursday, November 8th, 2007
Ted Diadiun is called the “reader representative” at the Cleveland Plain Dealer. In his latest exchange with bloggers and the public, that’s a misnomer. He is the paper’s representative, explaining the paper’s way of doing things and trying to impose that system on any who come in contact with the paper. He makes no apparent attempt to understand the bloggers’ worldview. And that’s tragic because if anyone should be trying to grasp and champion new ways to look at journalism from the readers’ eyes, you’d think it would be the reader representative. Not Diadiun. This is why newspapers are having trouble adapting to new realities. They won’t ackowledge other realities.
See the background in this story from my perspective here and here and see also Diadiun’s comments. The long and the short of it: The paper hired four bloggers, two right and two left, to blog together. One liberal blogger contributed to a campaign and was told not to write about his opponent; he refused and left; the other liberal blogger left in protest; the paper stopped the blog. Bloggers accuse the paper of being pressured by a politician. The paper accused the bloggers of being unethical for making contributions.
The problem, in my view, is that Diadiun isn’t listening and learning. That, you’d think, would be the fundamental qualification for his job. Indeed, that is what journalism most needs today — new perspectives, new understanding of the public, a new relationship with that public, and new ways of serving it. But instead, Diadiun just defends the paper against an accusation of buckling to political pressure and lashes out at the bloggers as aliens to the newspaper ways.
I made some of these points before but wanted to examine the Diadiun attitude in more depth because it is so revelatory of the cultural change newspapers are having problems making. Pardon the length, but here are my reactions to Diadiun’s column:
The conflicted relationship between professional and citizen journalists — newspapers and blogs — is at various times a romance and a fistfight.
More and more, newspapers are putting their news and information online and using the Web to expand their reach. While hardly anyone doubts that print will one day give way to the Internet as a news source, how and when we eventually get there is unknown. But we do know that nothing proceeds smoothly along its evolutionary path without an occasional mudslide.
This is a story about how The Plain Dealer got itself spattered by some primordial ooze last week.
Note the victimhood there: The Plain Dealer got splattered. It got splattered by bloggers, denizens of the primordial ooze. Note how self-centered this is: It’s about the newspaper.
Diadiun explains the origins of the blog, saying that “it all began, as many vexations do, with the best of intentions.” This wasn’t a pleasant or a learning experience. It was a vexation. Dealing with the public in a new ways is a vexation. Diadiun continues:
Their mission was to opine daily about the political scene, play off each other and generate response from fellow online politics junkies. They got free rein on what they could write.
Wide Open debuted in September, and [assistant managing editor for online news Jean] Dubail sat back to watch the fun.
For his trouble, he wound up being called a “moron” in his own brainchild the second day out, when one of his bloggers linked to an unflattering story about the paper that had been in one of the city’s alternative weeklies. But in general, the blog did what he wanted it to do. Ultimately, Wide Open would attract 600 to 800 visitors a day.
More victimhood. The blogger dared to link out to the alternative paper, which dared to dislike the P-D. Newspapers are accustomed to controlling the press and thus the conversation. They don’t suffer criticism easily. You’d think an ombudsman would have grown a thick skin to this kind of talk. Apparently not.
Now Diadiun tells the story of the contribution:
Then, on Oct. 16, reporter Sabrina Eaton wrote a story about how much money Ohio’s congressional candidates had raised, and she named some of the more interesting contributors.
Among the names was one of the Wide Open bloggers — Jeff Coryell of Cleveland Heights (known in the blogosphere as “Yellow Dog Sammy”). Coryell, one of the two liberals, had contributed $100 to the campaign of Bill O’Neill, the Democratic opponent of U.S. Rep. Steve LaTourette, a Republican.
At first, Coryell didn’t understand why this would be news. Eaton explained that because he was a paid contributor to a Plain Dealer-sponsored blog, failure to include his name in the story would be deceptive. Then he became suspicious: How had she learned about the contribution?
As it happens, she had found out from LaTourette.
After she got the list of contributors but before she had looked it over, she had interviewed the congressman for another story. He had seen Coryell’s name on the list and asked about the ethics of such a donation.
It was a fair question. Any reporter knows that giving to a political campaign is prima facie conflict of interest. LaTourette or no LaTourette, Eaton would have used Coryell’s contribution in the story: She knew his name and his connection to The Plain Dealer’s blog, and it was obvious that fairness demanded she tell readers about it.
Here the paper is imposing its worldview and way of working on the public: Coryell gave a contribution and — note the fancy language — that is “prima facie conflict of interest.” Who’s interest? What conflict? The paper hired a liberal blogger. The blogger is involved in the community. How is that a conflict? Ah, it’s a conflict in Diadiun’s formulation because the paper paid him (they never say how much). It’s a conflict inLaTourette’s formulation because Coryell gave to the other guy. But is it a conflict in a citizen’s view? In a blogger’s? I’d say that’s a question that’s worth exploring. But Diadiun doesn’t explore it one inch. He brings his worldview and insists it must be Coryell’s. He’s not representing the reader. He’s representing the paper. More:
LaTourette was unhappy that the newspaper would pay someone who financially supported his opponent to write political opinion. He complained to editorial page director Brent Larkin, who referred him to Editor Susan Goldberg, whom he had never met. LaTourette set up an appointment, then thought better of it and canceled.
Goldberg was also unhappy, but not because LaTourette was unhappy.
“The issue here isn’t blogging, or political pressure,” she said. “The issue is our financial tie to these four bloggers. To allow someone we pay to use our site to, potentially, lobby for a candidate they financially support would put us in a place we can’t go. Had we known that he had contributed to the opponent of a person he might write about, we wouldn’t have put him on the blog in the first place.”
The editor exhibits no more curiosity than the ombudsman. That is equally troubling.
Let’s say that no money changed hands in either direction. Let’s say they had Coryell join a blog for free and he pushed LaTourette’s opponent without having contributed. What’s the difference?
The editor says that had they known he’d dared to exercise his right — and, some would say, his responsibility — to support the political process as a member of his community, they wouldn’t have put him on their blog. Well, did they ask him? Did they discuss their ruleset with him? Or did they just assume that anyone who publishes in any form follows the same rules they made for themselves? It’s as if they can’t imagine a parallel universe where people publish differently. Newspapers define publishing. That’s what this exchange says.
After some deliberation, Dubail told Coryell he would have to agree to refrain from writing about LaTourette if he wanted to continue with the blog. Coryell declined, and they parted ways. The other liberal blogger quit in sympathy, and with two of his gang of four gone, Dubail reluctantly folded the experiment Friday.
The fallout from all this draws a bright line between the way newspaper reporters and bloggers ply their crafts.
In Diadiun’s head, there’s a bright line. But I’ll just bet that if you ask bloggers or readers, the line wouldn’t be nearly so bright. Shouldn’t the newspaper try to understand new ways to do things? When they invited bloggers in, they wanted bloggers’ voice and coolness. But they didn’t want to learn bloggers’ ways.
If they’d asked, they might have heard bloggers suggesting that newspaper people should operate more like them. Perhaps newspaper reporters should declare themselves liberal or conservative as these bloggers did. That itself would be a sin under American newspaper rules. But that transparency would be welcome. Not revealing your opinions and acting as if you don’t have them is a lie of omission. And making contributions and revealing them? Well, I hear journalists complain that bloggers shouldn’t be called citizen journalists because journalists are citizens, too. But do journalists act like citizens? Are they involved in their communities? Do they support the political process? Their employers take money from politicians buying ads but they think that to give money makes a journalist unethical. Can’t that be discussed? Apparently not, not here.
But the real reason the Diadiun got his back up defending the paper, representing it, is because Coryell et al were accusing the paper of crumbling to political pressure:
Coryell concluded that he was “fired” because of political pressure from LaTourette. Both Eaton and Dubail explained to him that the ethical concerns of the situation had nothing to do with LaTourette’s objections, but he was unpersuaded.
So Coryell is unethical for his relationship to a candidate but they are not unethical for their relationshiop to a candidate. They can’t see it any other way. And worse, Coryell dared publish what happened:
And he spread that view throughout the blogosphere. On his own blog, on local blogs and on the big national forums such as the Daily Kos and the Huffington Post, you can find posts from Coryell that The Plain Dealer bowed to political pressure. Others picked up the cry, spreading his interpretation as if it were the truth and adding their own spin that still others picked up and embellished.
But that’s the way things work in the blog world: “Yellow Dog Sammy” rejects the ingrained ethics of the newspaper world, preferring to read editors’ minds and create his own reality.
What a slimy slap that is. Diadiun doesn’t give Coryell the respect to use his name but puts his handle in quotes to degrade him and then says he rejects the ingrained ethics of the newspaper world. Diadiun calls him unethical. Diadiun presumes that Coryell should know what the newspaper thinks are universal ethics. He dismisses Coryell’s account as creating “his own reality.” He as good as calls him a liar. And he keeps going:
Other bloggers pick that up and repeat it as gospel, and suddenly we begin getting questions from all over the country about why we’re letting Steve LaTourette run the newspaper.
Here’s the reality:
You can’t contribute to a political candidate and then write about his or her campaign, either as an employee or as a paid free-lancer for The Plain Dealer, on paper or online. Period.
Steve LaTourette has got nothing to do with that, now or ever.
Now this got more interesting in the comments on my post. Coryell asked the very good question in response to Diadiun’s last pronouncement: Do they ask op-ed contributors and syndicated columnists about their contributions?
Diadiun finally acknowledged that the newspaper rules were more unspoken than spoken. He commented:
That separation is so well established in the newspaper world that it usually goes without saying. But with this arrangement, those ground rules should have been discussed up front. Quite simply, it occurred to no one — not the editors and I will take on faith not the bloggers — that it would be a problem.
That is, they assume that no one contributes to campaigns and if they do they forever cut off their right to speak about those campaigns. That’s absurd on its face, but not to Diadiun. He continues:
Everyone feels bad about this. I think that reasonable people can disagree, as you and I do, about whether the newspaper should have established different ethical guidelines for the Web site that would have acknowledged the bloggers “involvement and transparency,†as you put it.
That is a discussion worth having. I think it’s too bad that the discussion degenerated instead into conspiracy theories about political pressure and why The Plain Dealer “really†took the steps it did.
So the paper is above reproach and above questioning, even via the reader representative, who called the bloggers unethical rather than trying to discuss this from their perspective. I called that crap and Diadiun then played victim again: “Et tu, eh?” Spare me, I said.
Coryell called Diadiun’s column “grossly insulting and deliberately intended to smear me.”
So much for the conversation. So much for the P-D’s attempt to get bloggy and cool.
(Repeated full disclosure: I used to work with the Plain Dealer at Advance Internet, where I oversaw its affiliate website, Cleveland.com.)
Tags: newspapers, ombudsmen, Weblogs Posted in Default | 19 Comments »
|
|
|