Comments on: All cable companies must die

By: Cable Guy

Cable Guy — Sat, 29 Mar 2008 13:42:37 +0000

http://feeds.feedburner.com/CablevisionMustDie

By: StyleSwag

StyleSwag — Sun, 20 Jan 2008 02:58:27 +0000

I used to worry about not being “good enough” to go to Heaven. Well, not anymore because now I know I’m getting in by default. Hell is overbooked with Cable and Health Insurance company demons!

What happened? Back in the day, you plug your t.v. in and bamm, you get at least Channel 2, 4, 5, 7, 9, 13. It’s a conspiracy, I tell you!

By: Marc Savoy

Marc Savoy — Sat, 19 Jan 2008 05:09:47 +0000

I’ve been a customer of Cablevision for over four years and only have nice things to say about them. I’ve got phone, cable, high speed internet and have never had a problem with any and the customer service has been as good as it gets.

By: All Cable Companies Must Die | Jeff Jarvis | Voices | AllThingsD

All Cable Companies Must Die | Jeff Jarvis | Voices | AllThingsD — Fri, 18 Jan 2008 08:02:09 +0000

[...] and tell me straight-faced that it’s pleasant and efficient and worth the money and effort. Read the rest of this post Print Sphere Comment Tagged: BuzzMachine, Jeff Jarvis, Voices, cable | [...]

By: Brands Create Customers » Blog Archive » Monopolies make bad brands

Brands Create Customers » Blog Archive » Monopolies make bad brands — Fri, 18 Jan 2008 03:56:17 +0000

[...] Jarvis recounts the ebb of cable customer brand experience in All cable companies must die. I never cease to be amazed anew at how cable companies think it is their job to make their [...]

By: Eric

Eric — Fri, 18 Jan 2008 01:45:57 +0000

Dish is fine for watching television, but you can’ t get internet over dish, can you?

I have cable television I never watch because you can’t just get internet from Comcast – you have to get both. So I pay $17 a month for a service I only use as a diagnostic tool when my internet connection isn’t working.

By: laskin

laskin — Thu, 17 Jan 2008 15:52:04 +0000

…blame your local/state/federal politicians for the cable TV mess.

The whole cable industry has been heavily “regulated” by your noble government benefactors since 1948 … enforcing real or de facto cable monopolies in most American markets.

“…true competition and openness” is impossible in a government controlled
(“regulated”) economic market.

By: Rob

Rob — Thu, 17 Jan 2008 04:35:57 +0000

It’s a $h!t show with these cable companies Jeff. I’ve done some reporting on Comcast and Cablevision, spoken to cable systems engineers and politicos. I can only wonder what these companies pay for their PR flacks… they’re good.

But that’s besides the point. Rates continue to rise and quality diminish because digital cable was never regulated by the FCC like analog was. And guess what happens Feb. 17 2009? That’s right, the end of television that is regulated for quality. The analog spectrum will be auctioned off to the telecom industry.

The drive now appears to be to compress as many third-rate channels as possible to up the bill as much as possible. Oh right, customer service. What’s that?

By: Turbopooch

Turbopooch — Thu, 17 Jan 2008 01:10:14 +0000

Jeff, I had the same experience in the UK a couple of years ago with the cable company, Sky. I tried to buy it for my father as a Christmas gift to enable him to watch cricket (Sky has that sewn up tight, which is a bit sad). I specifically asked them not to contact dad until after Christmas, so of course they rang him on Dec 22. In the event, he decided he didn’t want it anyway. I wasn’t best pleased. They also tried to charge me. Terrific!

By: Jeff Jarvis

Jeff Jarvis — Wed, 16 Jan 2008 23:41:53 +0000

HM.
Thanks! fixed. I was projecting.

By: Paw

Paw — Wed, 16 Jan 2008 23:15:01 +0000

As Hazel says, why not try DirecTV or Dish instead? They have more channels in HD than Cablevision and their DVR works as well as Tivo. There’s your choice.

By: sir jorge

sir jorge — Wed, 16 Jan 2008 22:44:22 +0000

You’re right. Every cable company should die. I want free WWE programming once again please!

By: HM

HM — Wed, 16 Jan 2008 21:10:56 +0000

And, of course, we mustnâ€™t forget Bob Garfieldâ€™s jihad at Cablevision Must Die.

It is actually comcast must die (http://www.comcastmustdie.com)

By: Hazel Stone

Hazel Stone — Wed, 16 Jan 2008 20:18:57 +0000

Despite their similarly abysmal customer service, I have to recommend DirecTV over any cable company. The DVR units function (I’m told) just as well as TIVO and require nothing special other than an additional token charge for the DVR service (keeping the schedule updated, etc.).

My only complaint is the satellite dish apparently can’t “see” through rain…

By: Matt

Matt — Wed, 16 Jan 2008 20:18:40 +0000

If you want to see a horrible experience with Verizon then check out the website: http://www.verizon-fios-sucks.com.

Safe to say that these huge telecom companies have a horrible customer service problem.