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	<title>Comments on: 30 Days of WWGD: What Google does to brands</title>
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	<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/</link>
	<description>by Jeff Jarvis</description>
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		<title>By: Läsvärt - February 23, 2009 — Per-Åke Olsson</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390953</link>
		<dc:creator>Läsvärt - February 23, 2009 — Per-Åke Olsson</dc:creator>
		<pubDate>Mon, 23 Feb 2009 17:26:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390953</guid>
		<description>[...] 30 Days of WWGD: What Google does to brands [...]</description>
		<content:encoded><![CDATA[<p>[...] 30 Days of WWGD: What Google does to brands [...]</p>
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		<title>By: Jeff Jarvis</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390640</link>
		<dc:creator>Jeff Jarvis</dc:creator>
		<pubDate>Mon, 16 Feb 2009 14:22:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390640</guid>
		<description>Advertising is the obvious one. Google also gains value from data and learning; I think that is too often unmined. Newspapers are making direct sales of merchandise (I pointed out a few weeks ago that the Telegraph last year earned half its profits from merchandise sales). And marketing does count: building yourself up in Googlejuice is building an asset.</description>
		<content:encoded><![CDATA[<p>Advertising is the obvious one. Google also gains value from data and learning; I think that is too often unmined. Newspapers are making direct sales of merchandise (I pointed out a few weeks ago that the Telegraph last year earned half its profits from merchandise sales). And marketing does count: building yourself up in Googlejuice is building an asset.</p>
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		<title>By: Eric Gauvin</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390638</link>
		<dc:creator>Eric Gauvin</dc:creator>
		<pubDate>Mon, 16 Feb 2009 12:56:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390638</guid>
		<description>Jeff,

When you say, &quot;monetize,&quot; what do you mean really? To make money from google ads? Or are there other ways to make money directly from a website (not including the other indirect benefits such as marketing or customer service)?</description>
		<content:encoded><![CDATA[<p>Jeff,</p>
<p>When you say, &#8220;monetize,&#8221; what do you mean really? To make money from google ads? Or are there other ways to make money directly from a website (not including the other indirect benefits such as marketing or customer service)?</p>
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		<title>By: Wally Bock</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390627</link>
		<dc:creator>Wally Bock</dc:creator>
		<pubDate>Sun, 15 Feb 2009 22:24:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390627</guid>
		<description>It&#039;s too easy to blame Google for what is a phenomenon of the network. The branding problem we&#039;re discussing may be nothing more than the way that brands are viewed differently from inside and outside. 

The Wall Street Journal has a view of its brand. They know what it &quot;should&quot; be. But people on the net make their own judgment. They always have, but now they can have a much broader view of what others are saying.</description>
		<content:encoded><![CDATA[<p>It&#8217;s too easy to blame Google for what is a phenomenon of the network. The branding problem we&#8217;re discussing may be nothing more than the way that brands are viewed differently from inside and outside. </p>
<p>The Wall Street Journal has a view of its brand. They know what it &#8220;should&#8221; be. But people on the net make their own judgment. They always have, but now they can have a much broader view of what others are saying.</p>
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		<title>By: Robert Ness</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390624</link>
		<dc:creator>Robert Ness</dc:creator>
		<pubDate>Sun, 15 Feb 2009 18:59:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390624</guid>
		<description>I agree and put a different perspective on this for my audience in the newspaper business. (http://locoforlocal.blogspot.com/2009/02/newspapers-should-learn-to-push-like.html).

I maintain that newspaper brands compete with Google, as well as Yahoo and others, for local advertisers.  I believe that newspapers should forget contextual ads and work to provide better local advertising, because they are better situated to capture that market.

This article also reminds newspapers what they can learn from Google.  You mention that &quot;Google thinks distributed, it comes to us whenever and however it can&quot;.  It is my hope that newspapers can do the same in their local markets, by finding ways to reach their local communities with whenever and however it can with better local content and local advertising.</description>
		<content:encoded><![CDATA[<p>I agree and put a different perspective on this for my audience in the newspaper business. (<a href="http://locoforlocal.blogspot.com/2009/02/newspapers-should-learn-to-push-like.html" rel="nofollow">http://locoforlocal.blogspot.com/2009/02/newspapers-should-learn-to-push-like.html</a>).</p>
<p>I maintain that newspaper brands compete with Google, as well as Yahoo and others, for local advertisers.  I believe that newspapers should forget contextual ads and work to provide better local advertising, because they are better situated to capture that market.</p>
<p>This article also reminds newspapers what they can learn from Google.  You mention that &#8220;Google thinks distributed, it comes to us whenever and however it can&#8221;.  It is my hope that newspapers can do the same in their local markets, by finding ways to reach their local communities with whenever and however it can with better local content and local advertising.</p>
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		<title>By: Jeff Jarvis</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390616</link>
		<dc:creator>Jeff Jarvis</dc:creator>
		<pubDate>Sun, 15 Feb 2009 12:33:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390616</guid>
		<description>Charlie Rose didn&#039;t; the discussion did.</description>
		<content:encoded><![CDATA[<p>Charlie Rose didn&#8217;t; the discussion did.</p>
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		<title>By: Mike Manitoba</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390610</link>
		<dc:creator>Mike Manitoba</dc:creator>
		<pubDate>Sun, 15 Feb 2009 06:43:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390610</guid>
		<description>What did poor Charlie Rose do to earn the sobriquet &quot;Flintstone&quot;?</description>
		<content:encoded><![CDATA[<p>What did poor Charlie Rose do to earn the sobriquet &#8220;Flintstone&#8221;?</p>
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		<title>By: Barney Lerten</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390609</link>
		<dc:creator>Barney Lerten</dc:creator>
		<pubDate>Sun, 15 Feb 2009 06:09:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390609</guid>
		<description>Just got the book, and &#039;friended&#039; you at Facebook, Jeff. (How are sales BTW? If you&#039;ve mentioned it here I missed it.)
Anyway, as I tried to say in my FB note you (why in heck do they put a word limit on that?) I checked the start and finish of the book - something I like doing - and was struck by the familiar reference to a shift from an economy based on scarcity to one based on abundance.
 Then, as I thought of our potential economic turn to scarcity - and wondered if the recent downturn made it into the book - I saw you mentioned it in talking about the plunge in the value of your Google stock.
 I&#039;m curious - do you/others believe the tenets of your Google thesis will withstand the economic turbulence? I personally believe Cluetrain Manifesto,which you point to, claimed in 2000 that the Net changed everything and profit didn&#039;t matter - just as the bubble burst.
Not saying something similar will happen to Google, but I must believe it&#039;s not immune to the severe downturn, and while that won&#039;t affect all of the principles/rules you lay out - surely it will affect many, to varying degrees.
 If you&#039;ve blogged on this topic of late, sorry if I&#039;ve missed it. If not, I&#039;d be interested in it, and of course your take on how the new round of woes for the media, financially, might hasten, delay or otherwise impact the move you predict/discuss about citizen journalism, news as conversation, etc.
 Thanks, Jeff.</description>
		<content:encoded><![CDATA[<p>Just got the book, and &#8216;friended&#8217; you at Facebook, Jeff. (How are sales BTW? If you&#8217;ve mentioned it here I missed it.)<br />
Anyway, as I tried to say in my FB note you (why in heck do they put a word limit on that?) I checked the start and finish of the book &#8211; something I like doing &#8211; and was struck by the familiar reference to a shift from an economy based on scarcity to one based on abundance.<br />
 Then, as I thought of our potential economic turn to scarcity &#8211; and wondered if the recent downturn made it into the book &#8211; I saw you mentioned it in talking about the plunge in the value of your Google stock.<br />
 I&#8217;m curious &#8211; do you/others believe the tenets of your Google thesis will withstand the economic turbulence? I personally believe Cluetrain Manifesto,which you point to, claimed in 2000 that the Net changed everything and profit didn&#8217;t matter &#8211; just as the bubble burst.<br />
Not saying something similar will happen to Google, but I must believe it&#8217;s not immune to the severe downturn, and while that won&#8217;t affect all of the principles/rules you lay out &#8211; surely it will affect many, to varying degrees.<br />
 If you&#8217;ve blogged on this topic of late, sorry if I&#8217;ve missed it. If not, I&#8217;d be interested in it, and of course your take on how the new round of woes for the media, financially, might hasten, delay or otherwise impact the move you predict/discuss about citizen journalism, news as conversation, etc.<br />
 Thanks, Jeff.</p>
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		<title>By: Page not found!</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390605</link>
		<dc:creator>Page not found!</dc:creator>
		<pubDate>Sun, 15 Feb 2009 04:31:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390605</guid>
		<description>[...] original here:  30 Days of WWGD: What Google does to brands Currently playing: 30 Days of WWGD: What Google does to [...]</description>
		<content:encoded><![CDATA[<p>[...] original here:  30 Days of WWGD: What Google does to brands Currently playing: 30 Days of WWGD: What Google does to [...]</p>
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		<title>By: 30 Days of WWGD: What Google does to brands &#124; IM Advice</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390601</link>
		<dc:creator>30 Days of WWGD: What Google does to brands &#124; IM Advice</dc:creator>
		<pubDate>Sun, 15 Feb 2009 01:16:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390601</guid>
		<description>[...] here:  30 Days of WWGD: What Google does to brands   Share and [...]</description>
		<content:encoded><![CDATA[<p>[...] here:  30 Days of WWGD: What Google does to brands   Share and [...]</p>
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		<title>By: Daniel Tunkelang</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390595</link>
		<dc:creator>Daniel Tunkelang</dc:creator>
		<pubDate>Sat, 14 Feb 2009 21:47:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390595</guid>
		<description>I love how anything older than Google is &quot;legacy&quot;. :-)

I don&#039;t dispute the value of the link economy--that&#039;s an area where I mostly agree with you (http://thenoisychannel.com/?s=jarvis+link+economy).

But giving Google credit for the fact that some new brands emerge feels like giving a coin credit for flipping heads. Every zero-sum game has winners and losers, and brand longevity has never been infinite, even in the media industry. These days, the brand-name bloggers look a lot like an online version of the legacy brands you decry. The main difference is that their only means of generating income from their brand equity is advertising or self-promotion.

I&#039;m intrigued by your assertion that getting a high PageRank (which is a bit more specific than just getting links) means a page &quot;has merit or at least relevance as determined by the public.&quot; Isn&#039;t it possible that, as with the electoral process, the link economy is largely a winner-take-all economy (in the Robert Frank sense) and that it simply helps the rich get richer?</description>
		<content:encoded><![CDATA[<p>I love how anything older than Google is &#8220;legacy&#8221;. <img src='http://www.buzzmachine.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>I don&#8217;t dispute the value of the link economy&#8211;that&#8217;s an area where I mostly agree with you (<a href="http://thenoisychannel.com/?s=jarvis+link+economy" rel="nofollow">http://thenoisychannel.com/?s=jarvis+link+economy</a>).</p>
<p>But giving Google credit for the fact that some new brands emerge feels like giving a coin credit for flipping heads. Every zero-sum game has winners and losers, and brand longevity has never been infinite, even in the media industry. These days, the brand-name bloggers look a lot like an online version of the legacy brands you decry. The main difference is that their only means of generating income from their brand equity is advertising or self-promotion.</p>
<p>I&#8217;m intrigued by your assertion that getting a high PageRank (which is a bit more specific than just getting links) means a page &#8220;has merit or at least relevance as determined by the public.&#8221; Isn&#8217;t it possible that, as with the electoral process, the link economy is largely a winner-take-all economy (in the Robert Frank sense) and that it simply helps the rich get richer?</p>
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		<title>By: Daniel Tunkelang</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390594</link>
		<dc:creator>Daniel Tunkelang</dc:creator>
		<pubDate>Sat, 14 Feb 2009 21:36:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390594</guid>
		<description>Matt, I was with you until you said that Google represents a trend toward user control. Is a big part of your job playing referee among the numerous sites that are competing for users&#039; attention? That sounds a lot more like Google in control than users in control, If you want to offer users control, why not let users specify their own sorting criteria?

http://www.slideshare.net/dtunkelang/google-tech-talk-reconsidering-relevance-presentation</description>
		<content:encoded><![CDATA[<p>Matt, I was with you until you said that Google represents a trend toward user control. Is a big part of your job playing referee among the numerous sites that are competing for users&#8217; attention? That sounds a lot more like Google in control than users in control, If you want to offer users control, why not let users specify their own sorting criteria?</p>
<p><a href="http://www.slideshare.net/dtunkelang/google-tech-talk-reconsidering-relevance-presentation" rel="nofollow">http://www.slideshare.net/dtunkelang/google-tech-talk-reconsidering-relevance-presentation</a></p>
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		<title>By: Jeff Jarvis</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390590</link>
		<dc:creator>Jeff Jarvis</dc:creator>
		<pubDate>Sat, 14 Feb 2009 20:42:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390590</guid>
		<description>Matt:
Hope I see you at Google on the 18th (1p book event). It&#039;s with fear and anticipation that I contemplate being in a room with a thousands Cutts, all many times smarter than I am, all able to tell me how I&#039;m wrong.</description>
		<content:encoded><![CDATA[<p>Matt:<br />
Hope I see you at Google on the 18th (1p book event). It&#8217;s with fear and anticipation that I contemplate being in a room with a thousands Cutts, all many times smarter than I am, all able to tell me how I&#8217;m wrong.</p>
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		<title>By: Matt Cutts</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390588</link>
		<dc:creator>Matt Cutts</dc:creator>
		<pubDate>Sat, 14 Feb 2009 20:38:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390588</guid>
		<description>&quot;Once was, brands organized information but now Google does.&quot;

I&#039;m going to take this sentence and go in a slightly different direction. I think brands once organized information but now impatient readers/audiences want to organize things themselves. They want to do it at the pace they want and at the depth they want. Some people want to watch an entire season of TV over a weekend, and they can do that via TiVo or iTunes or Hulu. Other people want to play a game like Portal with the developer&#039;s commentary on and explore the game more deeply than anyone else in their city. Google can help with that, but I think we just act on behalf of what our users want in that regard and represent a trend toward user control.

How many of us have waited impatiently at the beginning of a DVD, trying to fast-forward through cross-promotions, advertisements, legal warnings, or way-too-slow DVD menus with built-in cut scenes? That&#039;s an area where a brand has forced their experience on viewers. Guess what? Many viewers hate the &quot;brand experience,&quot; because they want to be active users, not passive, trapped viewers. So I think there is a trend from brand control to user control, and that&#039;s a larger trend than any direct Google-related trend.

P.S. I&#039;m partway through WWGD and I&#039;m enjoying comparing my intuition against the book. :)</description>
		<content:encoded><![CDATA[<p>&#8220;Once was, brands organized information but now Google does.&#8221;</p>
<p>I&#8217;m going to take this sentence and go in a slightly different direction. I think brands once organized information but now impatient readers/audiences want to organize things themselves. They want to do it at the pace they want and at the depth they want. Some people want to watch an entire season of TV over a weekend, and they can do that via TiVo or iTunes or Hulu. Other people want to play a game like Portal with the developer&#8217;s commentary on and explore the game more deeply than anyone else in their city. Google can help with that, but I think we just act on behalf of what our users want in that regard and represent a trend toward user control.</p>
<p>How many of us have waited impatiently at the beginning of a DVD, trying to fast-forward through cross-promotions, advertisements, legal warnings, or way-too-slow DVD menus with built-in cut scenes? That&#8217;s an area where a brand has forced their experience on viewers. Guess what? Many viewers hate the &#8220;brand experience,&#8221; because they want to be active users, not passive, trapped viewers. So I think there is a trend from brand control to user control, and that&#8217;s a larger trend than any direct Google-related trend.</p>
<p>P.S. I&#8217;m partway through WWGD and I&#8217;m enjoying comparing my intuition against the book. <img src='http://www.buzzmachine.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Jeff Jarvis</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390587</link>
		<dc:creator>Jeff Jarvis</dc:creator>
		<pubDate>Sat, 14 Feb 2009 20:32:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390587</guid>
		<description>A bit strongly put. And only one side of the coin: You&#039;re looking at this only from the perspective of legacy brands. 

Google (/Youtube/blogs/the internet) also enables new brands to emerge out of nowhere without having to run the gauntlet of the old holders of scarcity attention. So what a mere blogger says can have as much sway as a big brand - if it gets links, which means if it has merit or at least relevance as determined by the public. In that sense, Google is uncorking the brand equity the public holds and determines and bestows it properly in a more open market of branding. 

Thus Perez Hilton can challenge People. Gawker Media has twice the traffic of the LA Times. Dell Hell rises to the first page of search results for the brand Dell. And so on. Who determines those rises? The public.</description>
		<content:encoded><![CDATA[<p>A bit strongly put. And only one side of the coin: You&#8217;re looking at this only from the perspective of legacy brands. </p>
<p>Google (/Youtube/blogs/the internet) also enables new brands to emerge out of nowhere without having to run the gauntlet of the old holders of scarcity attention. So what a mere blogger says can have as much sway as a big brand &#8211; if it gets links, which means if it has merit or at least relevance as determined by the public. In that sense, Google is uncorking the brand equity the public holds and determines and bestows it properly in a more open market of branding. </p>
<p>Thus Perez Hilton can challenge People. Gawker Media has twice the traffic of the LA Times. Dell Hell rises to the first page of search results for the brand Dell. And so on. Who determines those rises? The public.</p>
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		<title>By: Daniel Tunkelang</title>
		<link>http://www.buzzmachine.com/2009/02/14/30-days-of-wwgd-what-google-does-to-brands/#comment-390585</link>
		<dc:creator>Daniel Tunkelang</dc:creator>
		<pubDate>Sat, 14 Feb 2009 19:55:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=4198#comment-390585</guid>
		<description>I love it. Google has destroyed everyone else&#039;s brand by essentially re-branding *all* online content as Google. When people need information, they &quot;google&quot; it and give Google credit for finding information that content creators are desperately working to make findable on Google (with the help of a well-paid army of SEO consultants).

It&#039;s a brilliant strategy, perhaps even more evil than what Microsoft did to the desktop! Google has acquired the lion&#039;s share of content creators&#039; brand equity for pennies on the dollar, and the victims protesting now were only too willing to sell themselves cheap when they didn&#039;t realize the enormity of their error.

WWGD indeed--more like What Would Wal-Mart do! In any case, sheer brilliance.

http://thenoisychannel.com/2009/02/14/yes-virginia-google-does-devalue-everything-it-touches/</description>
		<content:encoded><![CDATA[<p>I love it. Google has destroyed everyone else&#8217;s brand by essentially re-branding *all* online content as Google. When people need information, they &#8220;google&#8221; it and give Google credit for finding information that content creators are desperately working to make findable on Google (with the help of a well-paid army of SEO consultants).</p>
<p>It&#8217;s a brilliant strategy, perhaps even more evil than what Microsoft did to the desktop! Google has acquired the lion&#8217;s share of content creators&#8217; brand equity for pennies on the dollar, and the victims protesting now were only too willing to sell themselves cheap when they didn&#8217;t realize the enormity of their error.</p>
<p>WWGD indeed&#8211;more like What Would Wal-Mart do! In any case, sheer brilliance.</p>
<p><a href="http://thenoisychannel.com/2009/02/14/yes-virginia-google-does-devalue-everything-it-touches/" rel="nofollow">http://thenoisychannel.com/2009/02/14/yes-virginia-google-does-devalue-everything-it-touches/</a></p>
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