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	<title>Comments on: Corporate punctuation finds its home</title>
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	<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/</link>
	<description>by Jeff Jarvis</description>
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		<title>By: seocu</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-459967</link>
		<dc:creator>seocu</dc:creator>
		<pubDate>Sun, 16 Oct 2011 17:33:19 +0000</pubDate>
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		<description>no ? am AoL is dead as a doornail, why are they worried about the period? Sell something to make money first, idiots! yes teacher</description>
		<content:encoded><![CDATA[<p>no ? am AoL is dead as a doornail, why are they worried about the period? Sell something to make money first, idiots! yes teacher</p>
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		<title>By: Arnavutköy evden eve Nakliyat</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-458469</link>
		<dc:creator>Arnavutköy evden eve Nakliyat</dc:creator>
		<pubDate>Fri, 23 Sep 2011 05:51:49 +0000</pubDate>
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		<description>is well organized, thank you for enlightening comments.</description>
		<content:encoded><![CDATA[<p>is well organized, thank you for enlightening comments.</p>
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		<title>By: boya</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-455407</link>
		<dc:creator>boya</dc:creator>
		<pubDate>Wed, 03 Aug 2011 14:07:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-455407</guid>
		<description>well organized and run, and that all the parts of the company are on the same page.</description>
		<content:encoded><![CDATA[<p>well organized and run, and that all the parts of the company are on the same page.</p>
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		<title>By: Data Entry</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-419097</link>
		<dc:creator>Data Entry</dc:creator>
		<pubDate>Fri, 23 Jul 2010 05:17:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-419097</guid>
		<description>AoL is dead as a doornail, why are they worried about the period? Sell something to make money first, idiots!</description>
		<content:encoded><![CDATA[<p>AoL is dead as a doornail, why are they worried about the period? Sell something to make money first, idiots!</p>
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		<title>By: Jarkko</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-414746</link>
		<dc:creator>Jarkko</dc:creator>
		<pubDate>Mon, 24 May 2010 08:49:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-414746</guid>
		<description>Consistency with foolishness is still foolishness. You nailed that one!</description>
		<content:encoded><![CDATA[<p>Consistency with foolishness is still foolishness. You nailed that one!</p>
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		<title>By: PLANETwebfoot</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-408409</link>
		<dc:creator>PLANETwebfoot</dc:creator>
		<pubDate>Sat, 06 Feb 2010 17:38:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-408409</guid>
		<description>I couldn&#039;t agree with you more Michal!!!  I think it will take far more than changing caps and a period to re-establish Aol. credibility and usability.  They already have a brand image but at the moment it&#039;s not a very good one.  I think working more on good customer service and interaction will benefit them far more immediately and in the long run than all the punctuation in the world.</description>
		<content:encoded><![CDATA[<p>I couldn&#8217;t agree with you more Michal!!!  I think it will take far more than changing caps and a period to re-establish Aol. credibility and usability.  They already have a brand image but at the moment it&#8217;s not a very good one.  I think working more on good customer service and interaction will benefit them far more immediately and in the long run than all the punctuation in the world.</p>
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		<title>By: Andy Freeman</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405178</link>
		<dc:creator>Andy Freeman</dc:creator>
		<pubDate>Sat, 28 Nov 2009 17:04:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405178</guid>
		<description>&gt; The obsession with the exact naming is for consistency in brand image.

Consistency with foolishness is still foolishness.

It&#039;s one thing to insist on consistency with standard usage.  It&#039;s quite another to demand special usage.

People tend to do the easy thing, which is usually the standard thing.  If your branding is inconsistent with the easy thing, you&#039;re constantly fighting with your users.  If your branding is consistent with the easy thing, your users are working with you.

Since you get to pick your branding.....</description>
		<content:encoded><![CDATA[<p>&gt; The obsession with the exact naming is for consistency in brand image.</p>
<p>Consistency with foolishness is still foolishness.</p>
<p>It&#8217;s one thing to insist on consistency with standard usage.  It&#8217;s quite another to demand special usage.</p>
<p>People tend to do the easy thing, which is usually the standard thing.  If your branding is inconsistent with the easy thing, you&#8217;re constantly fighting with your users.  If your branding is consistent with the easy thing, your users are working with you.</p>
<p>Since you get to pick your branding&#8230;..</p>
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		<title>By: Dewer</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405112</link>
		<dc:creator>Dewer</dc:creator>
		<pubDate>Fri, 27 Nov 2009 20:51:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405112</guid>
		<description>They can pull it together. I think they are better off just ditching the brand, but I guess we’ll have to wait and see.</description>
		<content:encoded><![CDATA[<p>They can pull it together. I think they are better off just ditching the brand, but I guess we’ll have to wait and see.</p>
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		<title>By: Dan Kennedy</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405055</link>
		<dc:creator>Dan Kennedy</dc:creator>
		<pubDate>Thu, 26 Nov 2009 18:00:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405055</guid>
		<description>Time Inc. is just straight AP style, regardless of the company. Then again, that brings me to one of my favorite AP style perversities: two-letter abbreviations use periods (i.e., U.S., U.N., U.K.). The one exception? AP.</description>
		<content:encoded><![CDATA[<p>Time Inc. is just straight AP style, regardless of the company. Then again, that brings me to one of my favorite AP style perversities: two-letter abbreviations use periods (i.e., U.S., U.N., U.K.). The one exception? AP.</p>
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		<title>By: S.Smith</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405040</link>
		<dc:creator>S.Smith</dc:creator>
		<pubDate>Thu, 26 Nov 2009 05:08:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405040</guid>
		<description>Perhaps they should find out what text-messaging folks use - that could be the better branding move.</description>
		<content:encoded><![CDATA[<p>Perhaps they should find out what text-messaging folks use &#8211; that could be the better branding move.</p>
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		<title>By: Fred Schlegel</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405018</link>
		<dc:creator>Fred Schlegel</dc:creator>
		<pubDate>Wed, 25 Nov 2009 16:17:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405018</guid>
		<description>Forcing use of a period in the middle of a sentence does nothing but confuse the reader. Maybe appropriate given Aol.&#039;s strategy of late. 

Maybe Aol. just wants to always appear to be the last word in everything.</description>
		<content:encoded><![CDATA[<p>Forcing use of a period in the middle of a sentence does nothing but confuse the reader. Maybe appropriate given Aol.&#8217;s strategy of late. </p>
<p>Maybe Aol. just wants to always appear to be the last word in everything.</p>
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		<title>By: Lost in Phoenix &#124; AOL brings new meaning to &#8220;dot com&#8221;s</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-405006</link>
		<dc:creator>Lost in Phoenix &#124; AOL brings new meaning to &#8220;dot com&#8221;s</dc:creator>
		<pubDate>Wed, 25 Nov 2009 05:39:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-405006</guid>
		<description>[...] if this image shift bring users back to AOL. AOL (and Yahoo, according to Jeff Jarvis, who just wrote about AOL&#8217;s decision) used to be about community. Facebook, Flickr and dozens of other sites have since encroached upon [...]</description>
		<content:encoded><![CDATA[<p>[...] if this image shift bring users back to AOL. AOL (and Yahoo, according to Jeff Jarvis, who just wrote about AOL&#8217;s decision) used to be about community. Facebook, Flickr and dozens of other sites have since encroached upon [...]</p>
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		<title>By: Alec Perkins</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404977</link>
		<dc:creator>Alec Perkins</dc:creator>
		<pubDate>Tue, 24 Nov 2009 22:24:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404977</guid>
		<description>I was speaking generally about companies insisting so strongly on a particular formatting (having prepared standards guides myself). I do agree that AOL has a major brand issue that goes well beyond how the name is written.  Hopefully, for their sake, they can pull it together, though I&#039;m not holding my breath. I think they are better off just ditching the brand, but I guess we&#039;ll have to wait and see.</description>
		<content:encoded><![CDATA[<p>I was speaking generally about companies insisting so strongly on a particular formatting (having prepared standards guides myself). I do agree that AOL has a major brand issue that goes well beyond how the name is written.  Hopefully, for their sake, they can pull it together, though I&#8217;m not holding my breath. I think they are better off just ditching the brand, but I guess we&#8217;ll have to wait and see.</p>
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		<title>By: Tex Lovera</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404954</link>
		<dc:creator>Tex Lovera</dc:creator>
		<pubDate>Tue, 24 Nov 2009 17:55:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404954</guid>
		<description>This is like Ford now calling the Taurus SHO the &quot;show&quot; instead of the &quot;S-H-O&quot;.  Stupidity in action.

Yet contrast with the name Ford itself.  Have they EVER changed their logo?  So give them some credit...</description>
		<content:encoded><![CDATA[<p>This is like Ford now calling the Taurus SHO the &#8220;show&#8221; instead of the &#8220;S-H-O&#8221;.  Stupidity in action.</p>
<p>Yet contrast with the name Ford itself.  Have they EVER changed their logo?  So give them some credit&#8230;</p>
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		<title>By: Cheryl H</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404952</link>
		<dc:creator>Cheryl H</dc:creator>
		<pubDate>Tue, 24 Nov 2009 17:21:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404952</guid>
		<description>When Mr. Armstrong was listing things that come after Aol. I see that &quot;a life&quot; is conspicuously absent.</description>
		<content:encoded><![CDATA[<p>When Mr. Armstrong was listing things that come after Aol. I see that &#8220;a life&#8221; is conspicuously absent.</p>
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		<title>By: jtrigsby</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404949</link>
		<dc:creator>jtrigsby</dc:creator>
		<pubDate>Tue, 24 Nov 2009 16:49:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404949</guid>
		<description>Alec, I have to agree w/Michael. Yes indeed, it does illustrate that the company is interested in maintaining a consistent brand image... way more interested in their brand image in fact than actually letting their brand speak for itself. I mean honestly, if it was a blazing hot web property... would it really matter how they spelled it?

&lt;blockquote&gt;Mr. Armstrong said he liked to describe the period as “the AOL dot” because “the dot is the pivot point for what comes after AOL,” whether it is e-mail, Web sites or coming offerings that will “surprise people.”&lt;/blockquote&gt;

I think their goal with the Aol dot is to add some &quot;extras&quot;  like Aol.mail, Aol.classifieds, etc... of course, if that is what they want to do, maybe it would have been better to put the dot at the beginning  .Aol ?

jtrigsby</description>
		<content:encoded><![CDATA[<p>Alec, I have to agree w/Michael. Yes indeed, it does illustrate that the company is interested in maintaining a consistent brand image&#8230; way more interested in their brand image in fact than actually letting their brand speak for itself. I mean honestly, if it was a blazing hot web property&#8230; would it really matter how they spelled it?</p>
<blockquote><p>Mr. Armstrong said he liked to describe the period as “the AOL dot” because “the dot is the pivot point for what comes after AOL,” whether it is e-mail, Web sites or coming offerings that will “surprise people.”</p></blockquote>
<p>I think their goal with the Aol dot is to add some &#8220;extras&#8221;  like Aol.mail, Aol.classifieds, etc&#8230; of course, if that is what they want to do, maybe it would have been better to put the dot at the beginning  .Aol ?</p>
<p>jtrigsby</p>
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		<title>By: David Gehring</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404946</link>
		<dc:creator>David Gehring</dc:creator>
		<pubDate>Tue, 24 Nov 2009 16:21:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404946</guid>
		<description>Yea, AON, I used to work there!  Now I can count those years insurance as experience in digital media!  Saweet.</description>
		<content:encoded><![CDATA[<p>Yea, AON, I used to work there!  Now I can count those years insurance as experience in digital media!  Saweet.</p>
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		<title>By: Simon</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404936</link>
		<dc:creator>Simon</dc:creator>
		<pubDate>Tue, 24 Nov 2009 12:23:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404936</guid>
		<description>So I guess now instead of being pronounced A - O - L, it&#039;ll be pronounced A-Hole. Sounds about right,</description>
		<content:encoded><![CDATA[<p>So I guess now instead of being pronounced A &#8211; O &#8211; L, it&#8217;ll be pronounced A-Hole. Sounds about right,</p>
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		<title>By: Michal Tatarynowicz</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404922</link>
		<dc:creator>Michal Tatarynowicz</dc:creator>
		<pubDate>Tue, 24 Nov 2009 08:34:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404922</guid>
		<description>I think that until AOL actually does something interesting, like developing great web applications, it&#039;s dead. Right now they&#039;re rebranding empty space.</description>
		<content:encoded><![CDATA[<p>I think that until AOL actually does something interesting, like developing great web applications, it&#8217;s dead. Right now they&#8217;re rebranding empty space.</p>
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		<title>By: Michael Becker</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404910</link>
		<dc:creator>Michael Becker</dc:creator>
		<pubDate>Tue, 24 Nov 2009 04:52:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404910</guid>
		<description>It may communicate that the company is interested in its image and controlling that image, but it also indicates that the executives are spending way too much energy mandating a pixel rather than focusing on more important things.</description>
		<content:encoded><![CDATA[<p>It may communicate that the company is interested in its image and controlling that image, but it also indicates that the executives are spending way too much energy mandating a pixel rather than focusing on more important things.</p>
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		<title>By: Kyle</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404909</link>
		<dc:creator>Kyle</dc:creator>
		<pubDate>Tue, 24 Nov 2009 04:50:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404909</guid>
		<description>Good thing they added the period or I&#039;d confuse it with Aon.</description>
		<content:encoded><![CDATA[<p>Good thing they added the period or I&#8217;d confuse it with Aon.</p>
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		<title>By: Alec Perkins</title>
		<link>http://www.buzzmachine.com/2009/11/23/the-punctuation-finds-its-home/#comment-404905</link>
		<dc:creator>Alec Perkins</dc:creator>
		<pubDate>Tue, 24 Nov 2009 04:31:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.buzzmachine.com/?p=5646#comment-404905</guid>
		<description>The obsession with the exact naming is for consistency in brand image. If being handled properly, it&#039;s part of a larger effort within the company to control the perception of its brand, both externally and internally. Consistency, or at least the appearance of it, communicates that the company is well organized and run, and that all the parts of the company are on the same page. 

In this case, the period makes (or at least tries to make) it clear that the last letter is an L as part of the word Aol and not an I as part of an acronym AOI instead. It&#039;s still a stupid reason, and probably only there because they want to get away from the juvenile image of the all caps while hanging on the the recognition of AOL. Of course, now it reads as &quot;Ayeole&quot;.</description>
		<content:encoded><![CDATA[<p>The obsession with the exact naming is for consistency in brand image. If being handled properly, it&#8217;s part of a larger effort within the company to control the perception of its brand, both externally and internally. Consistency, or at least the appearance of it, communicates that the company is well organized and run, and that all the parts of the company are on the same page. </p>
<p>In this case, the period makes (or at least tries to make) it clear that the last letter is an L as part of the word Aol and not an I as part of an acronym AOI instead. It&#8217;s still a stupid reason, and probably only there because they want to get away from the juvenile image of the all caps while hanging on the the recognition of AOL. Of course, now it reads as &#8220;Ayeole&#8221;.</p>
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