Archive for November, 2009

WWGD? – The videos

Monday, November 9th, 2009

In addition to What Would Google Do? the book, the ebook, the Kindle book, the audio book, the video, and the PowerPoint, we were planning to release a so-called V-book with videos interspersed throughout the digital text. Never happened. So in a bald effort to drum up sales anew for my book (or frighten them away), I thought I’d share the videos here, one or two a day.

The first: a rumination on progress in front of the estate Ditchley near Oxford:

Another from the Ditchley estate about the haha (bald attempt to find a useful metaphor about openness and collaboration):

I was inspired to put up these videos because this reader wanted more videos here. Blame him.

Gadget of the Month Club

Friday, November 6th, 2009

Hey, Verizon (& Google & Apple & Dell & BestBuy….).

I want to try the Droid but I am already in indentured servitude to AT&T for my iPhone (and have no particular desire to lose it). As much of a gadget geek as I am (I’m no Leo Laporte – my wife would’t let me be – but I do love the darned things), it’s still just not worth the $2,600 commitment to get another phone, even if Michael Arrington is having orgasms over it.

I’ve been arguing on This Week in Google that what I want is a Gadget (or Phone) of the Month Club. Let me try it. It’s worth it for the phone and device companies because they just might seduce me into buying. They’d get more press from the folks who matter – early adopters. They’d sell more gadgets and service plans. They could even use it to try out new gadgets (who wouldn’t pay to be a beta tester for the coolest gadgets?).

I wish someone (are you listening, Best Buy? is there an entrepreneur out there looking for something new to do?) would start a club that would rotate gadgets among freaks every month (or two). Obviously, it won’t work if we all expect to get the Droid as soon as it’s out without paying full freight. So charge more for that privilege. Every month, the one-month fee for a particular device goes down. I’m willing to pay a premium to try the Droid the first month or a Chrome-powered netbook. But I’ll wait three or four months to get my hands on a Nokia N900. The market will determine the demand: let us bid up the premium for the first-month Droid. Mind you, I’ll also pay an entrance fee to be a member of the club (maybe a dozen of us can do it on our own).

If I fall in love with a gadget I try, I can buy it. If I don’t, Netflix-like, I send it back and then get the next one. If I break it, I pay for it. Whoever runs this club doesn’t have to put up all the capital to get the hardware; our fees and deposits will create good cash flow.

What’s not to love?

: LATER: Surely Dave Winer would join the club. He just bought two new gadgets and already stopped using one.

Tough love for media

Friday, November 6th, 2009

Here in a bit more friendly video format is the keynote I gave to the Munich Media Days (in English) a week ago, which I linked to earlier. I decided to be blunt and tough and tell them I was worried about the protectionist talk I’ve been hearing from Germany and that they need to have hard discussions about the change that will waft over there from here. Carta also put up a transcript.

Jeff Jarvis: “Google is not an enemy, Google is a model” from Carta on Vimeo.

The temporary web

Wednesday, November 4th, 2009

I’m fretting about forgetting things, not just because I’m getting older (on top of middle-aged surgery and its inconveniences and a dicky ticker I now have sciatica; I am a parody of age). I’m fretting about us all forgetting things because we’re using Twitter.

Twitter is temporary. Streams are fleeting. If the future of the web after the page and the site and SEO is streams – and I believe at least part of it will be – then we risk losing information, ideas, and the permanent points – the permalinks – around which we used to coalesce. In this regard, Twitter is to web pages what web pages are to old media. Our experience of information is once again about to become fragmented and dispersed.

I talked about this shift on a recent Rebooting the News with Dave Winer and Jay Rosen (audio here; shownotes here).

My own worry is that I’m twittering more and blogging less. Twitter satisfies my desire to share. That’s mostly why I blog – and that’s what makes the best blog posts, I’ve learned. I also want to store information like nuts underground; once it’s on the blog, I can find it. But when I share links on Twitter, they’ll soon disappear. I also use my blog to think through ideas and get reaction; Twitter’s flawed at that – well, I guess Einstein could have tweeted his theory of relativity but many ideas and discussions are too big for the form – yet I now use Twitter to do that now more than this blog.

It’s not as if I couldn’t and shouldn’t also blog about what I talk about on Twitter; tweets can become the trial out of town, the blog Broadway (a book Hollywood). But Twitter competes for my time and attention. It is so much faster and easier. It’s good enough for most of my purposes. So the blog suffers. And I suffer. I discuss less here; I’ll lose some of you as a result and you are the value I get from blogging. I lose memory. And I lose the maypole around which we can gather.

On Rebooting the News, we also talked about what it takes to get an idea, a meme to critical mass. Blogs, I said, are better at that because they can gather attention over time. On Twitter, an idea can, of course, be spread but its half-life is that of a gnat. I’m proud of this post – The future of news is entrepreneurial – and it got retweeted for almost 24 hours, which is forever in Twitter time. Most things come and go in matters of minutes. So Dave and I were talking about getting new conventions used on Twitter but Twitter turns out not to be a great way to make that happen because ideas and conversations disappear in smoke.

Paul Gillin just asked whether soon, everything you’ve learned about SEO will be worthless. That’s because search is turning social and our search results are becoming personalized, thus we don’t all share the same search results and it becomes tougher to manage them through SEO. Put these factors together – the social stream – and relationships matter more than pages (but then, they always have).

It means nothing that I fret or worry about any of this. Change is inexorable, even – especially – in the agent of change. But it’s always important to stand back and see the implications in change and I think we’re going to need to find new ways to hold onto memories and make memes happen. That or I have to hold true to my vow to blog more.

: OH, AND… I got distracted by reading Twitter (really) and so I forgot to mention the other Twitter issue: distraction. I’m finding it much harder to stay focused on doing one thing because I now can do so many. That doesn’t mean I’ll end up thinking less for a blog post (or book), only that the stream interrupts the thing (the post, the page) in more ways.

Podcast mania

Tuesday, November 3rd, 2009

Podcasts, podcasts, everywhere…..

This month’s MediaTalkUSA for the Guardian is up with guests Jay Rosen of NYU and Michael Tomasky of the Guardian. We talk about Politico’s rear-guard action against the Washington Post with its new local service; the election; the White House and Fox; and government support of journalism.

Here’s the latest This Week in Google with Leo Laporte and Gina Trapani (in which she announces her new book about Wave)

But that’s not all… I was also privileged to be a guest on last week’s Rebooting the News with Jay and Dave Winer.

And if you’re not sick of hearing me, see the post below for two more audios.

The week I couldn’t shut up…

The future of news is entrepreneurial

Sunday, November 1st, 2009

The future of news is entrepreneurial.

There’s a lot in that statement. It says: The future of news is not institutional… The news of tomorrow has yet to be built…. The structure – the ecosystem – of news will not be dominated by a few corporations but likely will be made up of networks of many startups performing specialized functions based on the opportunities they see in the market…. Who does journalism, why and how will change…. The skills of journalists will change (to include business)…. We don’t yet know what the market will demand and support from journalism…. News will look disordered and messy…. There will be more failures than successes in the immediate future of news….

That statement also holds many implications for sectors of the economy and society: investment (put money into the new, not the old)… public policy (don’t protect and preserve the incumbents but nurture the startups by creating a fertile and level playing field)… education (how do we train journalists when everyone can do journalism? – how do we train everyone?)… marketing (advertising won’t be one-stop shopping anymore and that means it may support news less)… PR (influence will be no longer be concentrated)… technology (there are opportunities here)…

Finally, that statement does not say some things. It does not say that the incumbents’ institutions will necessarily die, only that they have proven not to be the source of innovation and growth in news.

One more point: The statement is essentially optimistic. It says there is a future to be built.

This is not the discussion we hear about the fate of news journalism. That discussion defaults too often to current models and old realities, to protection over creation, to fear over opportunity.

Columbia’s Reconstruction of Journalism report, in my view, gives up on the business prospects for news and resorts to what I believe are desperate measures – namely: the public option for news. The Washington Post has run two op-eds lately endorsing tax-supported journalism (pardon me for asking, but are things that bad there?). Alan Mutter reported on a Harvard confab last week that “gravitated to the predictable yadda-yadda: foundation funding, federal subsidies, subscription schemes and a smattering of random ruminations about revenue.” That’s hardly uncommon; it’s all we hear.

Bit by bit, I’ve separated myself from that worldview, first by teaching a course in entrepreneurial journalism at CUNY, then by directing the New Business models for News Project to research and propose sustainable futures for news. But I didn’t boil down my essential worldview to this – the future of news is entrepreneurial – until now.

If you buy this view – and, I know, many won’t want to – then it affects so much, as I’m learning myself. Last week at CUNY’s Graduate School of Journalism, I presented to my colleagues our New Business Models for (Local) News (the segment of the project funded by the Knight Foundation, which we’re also presenting at a Nov. 11 event here that will be streamed) and the discussion turned afterward to one aspect of what we do: what we offer students in career services. No longer is that just about getting job interviews at big publications – though, of course, it still will include that as long as it can! – but it now should expand to giving students who are starting businesses the services of an incubator (which we are doing for my entrepreneurial students who are now launching businesses) and perhaps to giving them the training they need to be proprietors of journalistic businesses: We’re teaching them in our January intersession how to build their own brands online. Should we give them a workshop to help them with billing and business? I’ve asked the heretical question about teaching hyperlocal blogging: How will they learn to sell ads? These are questions raised by the entrepreneurial worldview.

The public policy implications of this view for government are many. Last week, I gave a Skype talk [I'm still not traveling, post-surgery] to a session assembled in London by MP Sion Simon looking at government’s possible role in the future of news – what it should and should not do (see posts here, here, and here). Here in the U.S., the Federal Trade Commission is holding sessions starting in December (where I’ll appear on a panel with folks who don’t agree with me about all this) and the FCC appointed Steven Waldman to continue the work of the Knight Commission looking at the information needs of communities.

As my Guardian column this week makes clear, I get hives at the notion of government interference in news – in speech of any sort. I especially fear government taking a role as a nonmarket player competing with not only the weak incumbents but also with the tender sprouts of entrepreneurial ventures. I also fear talk of governments – in the U.S. and Germany – extending copyright just to protect incumbents. What should government do? Broadband for all. I’d start – and stop – there.

For investors, the entrepreneurial worldview says not only that it’s time to get their money out of old media companies – that, given their market caps and bankruptcies, has already happened – but also that it is time to invest in new and innovative ventures. That requires investors to believe, as I do, that there is a robust and growing market demand for news and that there are new opportunities to meet it efficiently and profitably. But until we start proving that, investors will be shy. This is why I wish that the capital that has gone into not-for-profit news ventures in cities across the country had gone instead into creating for-profit enterprises: so we can prove the market, so we can learn how to make news sustainable. That is god’s work.

For other industries that work with news – advertising – I would have scouts, laboratories, and pilot projects staying on the forefront of entrepreneurial developments in news and even encouraging it with marketing dollars. Ad agencies and sponsors have tremendous opportunities to build relationships with customers in new, more targeted, more effective, and more efficient ways but they must shift spending to online to learn what works and create it; their old habits of one-stop-shopping with big media only leave them behind.

As for technology, there is much development of news already occurring in startups (I’m a partner in one such effort, Daylife, and I advise others; we are seeing some sprout already alongside our New Business Models for News Project). But the technology giants can also play a role. I’ll write more about this another time, but I believe Google should be packaging what it already has to help create a framework for anyone – anyone – to build news enterprises (and it should stop wasting time trying to make friends with the dinosaurs who only want to find enemies to blame for their problems). I also want to see it help support labs to develop its tools – especially Wave and Marissa Mayer’s notion of the hyperpersonal stream – for news; this, I believe, will force us to rethink our fundamental assumptions about what news is and that, in turn, will lead to new opportunities.

Where does this leave the incumbent institutions when I say the future is not theirs? I’m no longer the only one holding them accountable for their lack of innovation in the last 15 years – even Ken Auletta is. But what’s done is done and looking back, I now see it was probably my mistake to think they could have reinvented themselves. I talked with someone recently at an old, large media company who said he believes it is impossible for them to remake themselves for this new, much smaller entrepreneurial world. There’s just too much shutdown cost and pain involved and the people inside these towers don’t think like people in garages. Still, I see opportunity for them. That’s why, on this blog and at the Aspen Institute this summer, I pushed the idea that when journalists leave those towers, their companies should invest in their futures as entrepreneurs: Set them up with blogs, sell their ads, promote them, and continue to reap the value of their experience and brands (without the cost). The Washington Post should fund the next Politico in town, not see its talent walk out the door to start it elsewhere.

And what of these journalists? Well, that’s why I’m writing this. That’s why I teach what I teach. I believe journalists must become entrepreneurs. They don’t all need to be sole proprietors of hypersomething blogs. But they need to make smart business decisions when they decide where to put their effort. They need to sense and serve the market. They need to work with innovators. They need to see a future for journalism that looks different – better, even – than its past.

The future of news is entrepreneurial.

* * *

Most people use their blogs as the laboratory to try out ideas. Lately, I’ve been using appearances and columns to test notions, leading up to this blog post. Here are a few instances lately when I’ve talked about news’ entrepreneurial future.

I gave a talk via Skype-video to Medientage München (my talk, in English, starts at 22 minutes in) in which I tried to be tough and tell the audience of 500 German media machers that the old models won’t work in the new world and that it is time to face this reality bluntly, leaving politeness behind. (The talk lasts about 25 minutes; I’d listen to the last 10 when I’m questioned by the editor of Spiegel.de and the audience surprised me with its reaction to tough love.)

Get the Flash Player to see this player.

I also talked about this last week in Coventry University’s session that asked whether journalism is in crisis:

And here is a link to my Media Guardian column today, in which I used this line and it was, I’m glad to see, promptly tweeted. In it, I said:

The future of news – and there is a future – is being built by entrepreneurs who in change see opportunity, not crisis. . . . Instead of declaring surrender to changing market forces, we should embrace them. Crisis? I see no crisis, only inexorable change.

* * *

Based on all this, you’d think I’d disagree with a post headlined Why I Don’t Think Journalists Need Business Skills. But I don’t. In it, Philip John argues the need for networks and services to perform business services for journalist entrepreneurs. I agree. That’s why we projected such a framework in our New Business Models for News Project. That’s what Mark Potts plans to build with his startup, Growthspur (or actually, Growthspur will train the sales organization John imagines). And I think John proved my point by writing a post that’s very business-savvy.

: LATER: Robert Picard argues for journalists to be responsive to their markets.