Posts Tagged ‘distributed’

Hey, Amazon: Think distributed

Tuesday, December 27th, 2005

Amazon has started authors blogging on its site, which is a fine thing. But they could do so much more. Though it is a leader in innovation on the internet, Amazon is not keeping up with the distributed nature of the beast. It is still building what it builds on Amazon. It is thinking like a big, old store with walls around it, albeit virtual ones. But Amazon could be doing so much more to take advantage of the fact that its customers are in control. Especially because they don’t depend on ad revenue in their environment, they could find many more ways for customers and authors to help push product from wherever they are online. And so I’ll make a few suggestions. But first, on the blogs themselves:

The Times blurbs the author blogs today, leading with Meg Wolitzer’s. So I go try to find her blog from her book page and it’s camoflauged a bit under a new “Amazon Connects” brand, where they say she “sent the following post to customers.” They don’t use the word blog here (though they do on the blog itself).

These author blogs aren’t promoted on the service. Why not link to them from the books and home pages and link to a directory of author blogs from any of them? When I search for “blogs” on Amazon, I find nothing. So if readers see this post or the Times story and want to go find which authors have blogs, there’s no way to do it.

And, for God’s sake, give us RSS feeds of the blogs. If I care about what an author’s going to say and want an alert when there’s something new (because I’ll just bet these guys won’t be doing it daily), then what better way to keep me coming back? The entire point of this blog project is to develop more of personal and loyal relationship between writers and readers. Well, how better to do that than to let readers subscribe to authors? RSS was made for that. And Amazon is already good at using RSS elsewhere.

The Times also points out that these aren’t blogs as conversations; they’re still one-way endeavors — like books.

The Amazon blogs are, at least for now, intended as a one-way communication, with writers talking to readers. But some authors have already found a way around that: Anita Diamant, the author of “The Last Days of Dogtown” and other novels, guides readers from her Amazon blog to her own Web site, where they can write to her directly. Other authors post their e-mail addresses on their profile pages.

But, of course, lots of authors do have their own blogs. So that leads me to a few suggestions for how Amazon can take advantage of the distributed world:

No. 1: Amazon should link out to authors’ blogs. I should be able to get to the Freakonomics blog from the Freakonomics book page, or to Instapundit from Glenn Reynolds’ book page. Amazon shouldn’t be thinking like big, old media companies, who have been reluctant to link out (even though they should and even though they are slowly learning that linking out is both a better service to their readers and a way to get in the conversation and get new readers). In Amazon’s case, the goal is to get people more engaged with authors, and where better to do that than on the authors’ own blogs? And who better to sell books on Amazon than those authors?

No. 2: Amazon has created the permalink of products — the new UPC, really. When bloggers want to refer to a book or most any product, they’re often in the habit of linking to an Amazon page. That means that conversation is sparked around those products and Amazon should work with Technorati or another player to gather and expose those links: Here’s what people are saying about______. Amazon would find that this is a virtuous circle: Bloggers will link to be linked and both benefit. Of course, some of the links will be negative. But Amazon has long since crossed that bridge.

No. 3: I’m one among many who wish that Amazon would allow reviewers to export their reviews to their own blogs or even allow readers to subscribe to favorite reviewers’ latest posts. This, too, is a virtuous circle: If I can leave a review on Amazon, adding to its content, but also add it to my own blog, then I’d be more likely to write reviews. And if I distribute those reviews on my blog, then those create more links to Amazon.

No. 4: Enable communities to form around authors and products. Do a deal with Meetup to enable, say, Stephen King fans to get together and scare each other.

What else?

: LATER: Damien Mulley suggests:

If I were Amazon I’d approach people like Bookslut and ask their permission to link to them from some main book section on Amazon and offer to host them if there is a dramatic traffic increase. They should be doing the same with other maven type sites too.

I wouldn’t bother to ask their permission; what blogger wouldn’t like that? Hosting is a good idea. S

It would also be a good idea for Amazon to help create ad networks across appropriate, targeted sites — an extension of its existing affiliate network. The more people in the more places who sell the more stuff, the better it is for them.

: Kirk H in the comments suggests:

I’d like to see Amazon do the Metacritic normalization of interviews from mainstream reviewers. They have starred reviews from customers but sometimes I wonder if a bunch of the author’s friends are writing them. In other words it’d be nice to see something like:
Readers gave it 4.5 stars
Critics gave it 1.5 stars
I use this http://www.metacritic.com/books/ for book reviews as well as the Amazon member reviews. It would be nice if I didn’t have to visit both but I’m not sure if there are software patents involved.

Yes, I’ve long liked that idea. When I started Entertainment Weekly, I stole one of the best ideas from the Berlin city magazines Tip and Zitty: a box called critical mass that quantified, into grades, and summarized the opinions of a handful of critics on a handful of current releases. The hard part was that interns had to contact the critics to get them to give the products grades, since too few critics issued stars or other ratings.

Amazon, however, could set a data standard for reviews across the internet. I like that idea: It creates a microformats or tag standard to let people rate products from their own blogs (so long as it can be protected from spamming).

Commerce is conversation

Tuesday, September 13th, 2005

Having read through the eBay-Skype PowerPoint justification, I guess I should be ashamed of myself that I didn’t get the deal before. It’s the Cluetrain, baby: If markets are conversations, then enabling the conversation enables the market and eBay is the new market. And if trust is king, then being able to talk to the person who’s trying to sell you something enhances trust and increases value. So I finally get the theory. The practice is another matter….

Well, finally

Sunday, August 21st, 2005

At last someone in media is learning that Bittorrent can be your promotional, marketing, branding, distribution friend:

But ADV Films, the largest distributor of anime in the United States, has decided to make the best of a bad situation. To publicize its new series “Gilgamesh” and “Goddanar,” it is releasing promotional packages - not in stores, but via the dreaded BitTorrent. “BitTorrent has been used extensively in a kind of underground environment up until now,” said David Williams, a producer at ADV, in a telephone interview from the company’s Houston headquarters. “There’s a large group of people who have it on their systems. Since this core group already exists, we figured why not give them legitimate material to download that would help them learn about some of our products.”

Exploding advertising

Tuesday, August 9th, 2005

Here are a few news items that reveal the real change occurring to newspapers and it’s not in the newsroom: It’s in the advertising department.

But note well that these changes also have a big potential impact on Google if it doesn’t pay attention (and Google is getting awfully big for its britches).

Quigo announced deals with 130 newspapers to open up ad avails on their sites for auctions…

…turning each site into an auction marketplace where ad placement is up for grabs….

Michael Yavonditte, CEO of Quigo, said, “We’re beginning to see a radical shift in the way newspapers are assessing the competitive landscape of content and online advertising. They’ve quickly grasped the idea that it is the newspapers, not the ad network, who should own the advertiser base. Our auction-style pay-per-click is a great way for the newspapers to become relevant to their local advertisers who have been buying keywords from Google and Overture for years now.”

In short: Newspapers will compete with Google’s AdSense and try to grab the auctioned pay-per-click advertising that is going there. Newspapers are trying to hold onto local in this new ad universe. They are also hoping to grab new advertisers at a lower cost: The bet in hyperlocal is that the small advertisers who could never afford newspapers could now take advantage of ads that are affordable because they are highly targeted and have next-to-no cost of sale and production. Will these ads replace revenue lost in classified? Will advertisers leave print retail for online hypertargeting? What will the total revenue of papers look like in this new world? Who knows?

Separately, read Fred Wilson on his investment, along with The New York Times Company’s [see my Times full-disclosure here] in job search site Indeed.

So, why did we make this investment, beyond the fact that this was one of the sectors that has always interested us?

For one, we are big believers in the fragmentation of the Internet. We don’t believe that there are going to be several large “destinations” where employers will go to list their jobs in the coming years.

I’ve been beating that drum for well more than a year now: With search and tagging, buyers and sellers can be anywhere on the internet and can be found and put together; when you bring organization to our new, distributed world, the need for centralized marketplaces fades. (More on this, probably later today.)

We are a believer in what some of us are calling “sell side advertising”. That’s the idea that advertisers will put their ads on the Internet for anyone to find and display. And if the advertiser gets clicks back, they will pay for the clicks.

Been banging that drum, too.

Job search is one of the first places that sell-side advertising is going to happen because most employers already put the jobs they are currently looking to fill on their web sites. Those jobs are the “sell side” ads. Indeed and others are crawling the Internet, grabbing those “ads” and displaying them.

For newspapers, it’s already clear that the classified marketplace is being replaced. But this also has big mplications for Google. Last drumbeat: I’ve been arguing that specialized search engines — organizing and taking advantage of the distributed world via tagging structure — will do a better job than Google in their areas (perhaps even riding on top of a Google API).





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