BuzzMachine

Eos, the great all-business (all-first, actually) airline to London is shutting down after something snagged its $50 million in financing, forcing it into bankruptcy. This pretty much leaves Silverjet, which I fly every time to London (and which offered Eos paassengers tickets at the same price). I can only hope that with the reasonably priced all-business market to London pretty much to itself — even though Virgin and BA are going to bring in all-biz flights, they are sure to be much more expensive — this will help Silverjet. If I had to fly one of the big, old guys at their big, old prices, I think I’d become an American isolationist. Man, the airline industry is a mess and with the price of fuel doing what it’s doing and the credit crunch, it’s only going to get messier. Damn.

And the Lapa Palace was nice enough to equip the room well…

Got to Lisbon at 5:30 this morning and, thanks to a flat-bed seat and Ambien, felt civilized enough to go out for a run around town.

A view from the room:

Bright, polished silver in the fish market:

Downtown:

The other day, I wrote about how I’d like to see airplane flights become social economies as a way to improve and add value to the now-tortured experience. Of course, much of the hassle of flying is in the unfortunately necessary security gauntlet, and others are talking about how to improve that — including the security people running it.

Anthony Williams of Wikinomics points us to an article in FCW describing a successful effort to gather ideas and information from Transportation Security Administration employees through a closed wiki. Williams regrets that we passengers can’t join in and I think he’s right. There’s are obvious reasons why the TSA wiki is closed — namely, security and secrets — but they’d be wise to create a parallel wiki and forum where we, the passengers, could give our ideas and where the TSA people can try out theirs on us.

In the FCW article, Jennifer Dorn, CEO of the National Academy of Public Administration, talks about “rebooting the public square” this way. In a speech, she tells about hearing of the TSA initiative from Kip Hawley, its assistant secretary:

After a great dinner and stimulating conversation, Hawley leaned over and, in a tone reminiscent of the famous scene in the movie “The Graduate,” said, “Jenna, I want to say one word to you. Just one word.”

“Yes?” I said.

“Are you listening?”

“Yes, I am,” I replied.

“Wiki.” . . .

TSA’s Idea Factory is a secure intranet, restricted to registered users inside the agency. It has become an instant hit. Airport TSOs now share ideas for improving their workplace environment and strategies for making the traveling public more secure. Within a week of its launch, TSA employees had submitted more than 150 ideas, offered more than 650 comments and voted on ideas more than 800 times.

Dorn realizes that this is about more than improving airport security. This is about improving government.

Today, we at the academy are convinced that collaborative technology has the potential to transform government in America, to tap into the expertise of people outside the hierarchy of any single agency or department, to make government more transparent, and to open the door to a broader array of experts focused on solving a particular problem or to citizens who want to contribute to making government work better. . . .

As a public administrator, I believe that the real power of collaborative technology extends far beyond the practical solutions that I’ve outlined. It is more than a new capability. It enables an entirely new way of thinking about the everyday management challenges of government. The real power of collaborative technology lies in its promise for bringing citizens back to the public square to re-engage them in the work of government and solving the problems of America and the world.

: Back to improving airlines and airports. Brad Templeton, chairman of the Electronic Frontier Foundation, is filled with ideas. Found via the Lufthansa discussion, where I’ve not been able to post my comment.

I’m off to London for a week and a half today. Flying again on SilverJet so I can sleep (disclosure: I got a comped return thanks to my attendance at a Founders’ Club event; since I bought the ticket late, the net is that I’m paying their regular rate). If I can get a flat-bed seat and sleep on the way over to Europe, it makes all the difference in the world; I gain a day of consciousness. I’ll be working at the Guardian and SkyNews and have lots of other things scheduled: a visit at the BBC, a Yahoo event, a trip to Cambridge, a bonfire. I always leave London energized by the innovation and action there vs. the often Eeyorish moaning I hear here. I’ll also leave London poorer; the dollar is a mess and I’ll be lucky to afford Wimpy burgers. Here’s how bad it is: I’m staying at a Holiday Inn. I think I could be fired from Conde Nast for that if I hadn’t quit. Reports will come as wifi allows.

I’m going to be in London working all next week and the first bit of the week after. So I’m just hanging out on Saturday and Sunday, Nov. 3 and 4. Anybody around? Drink?

Just a few minutes from my first day in Munich, badly shot:

Click To Play

That was the headline on the lead story on the TV news here tonight. It means Germany sweats, but more colorful sounding. It’s damned hot here. I feel like a one-man global warming jinx. I was in New York for unusual heat, then Florida (when they say it’s a scorcher, it’s a scorcher) and now in Bavaria. Jarvis schwitzt.

Dave Winer has questions about using mobile phones in Europe. My answer (which I learned from Ken Rutkowski):

1. Get a local SIM card for GSM phone.*
2. Forward your US number to your Skype number.
3. Forward your Skype number to your European GSM number.
This way, people can call your local number and you can talk to them without paying international roaming. Calling the US won’t be cheaper on your mobile phone; for that, use Skype on your laptop while online.

* This requires that you have an unlocked GSM phone. Many GSM phones can be unlocked; just Google for those services or pay your provider for the privilege. I used a really old Nokia phone for years but got a web-ready PDA-phone in January so I can also get email on my phone — a godsend. Also, most providers in Europe sell pay-as-you-go SIM cards that don’t expire; that’s just reason No. 476 why their phone system is better than ours. The EU is also limiting roaming rates within Europe.

Also, Dave, find out whether you need an adapter on the plane for your laptop power. If you’re taking your MacBook, you have to buy that adapter from Apple and only Apple because it has the proprietary magnetic plug.

I’m in Austin for UT’s Symposium on Online Journalism. It looks like this town has as many tattoo parlors on every corner as other cities have Starbucks. I tried to convince the leading lights of online journalism to leave the bar last night and go get tatts. Perhaps a nice Google logo. No sale. I also got to meet folks from Dell last night and had a great time. More on that later.

So now I’ve been lucky enough to fly both the all-business-class airlines, Eos and Silverjet, to London, as well as the Swiss all-business-class flight to Zurich. My addiction to business class and my suits are the only vestiges left of my life as a corporate executive. So here’s my report:

Eos remains the gold standard. They have fewer than 50 seats, each one a gigantic mini salon that converts to a bed at 180 degrees flat. The goodies are nice. The departure lounge in New York is luxurious and the food good. They get you a car to the airport in New York and a train ride in London, from Stanstead airport. But JFK is inconvenient for me and it costs at least 50 percent more than Silverjet (but half the price of the big airlines’ business class). If it’s not my money….

Silverjet is, appropriately, the silver-medal winner. It has 100 seats on a 767. They aren’t quite as spacious, of course, but they do lie flat, though not quite at 180 degrees. And they stay in place, which means the guy ahead of you can’t kneecap you and make you claustrophobic at bedtime. Silverjet flies out of Newark, which is quite convenient for me, and into Luton, which is small and far less harried than Heathrow. The Silverjet lounge in Newark is, like Eos’ in Stanstead, so-so (and in Newark, they couldn’t get the wi-fi to work with Macs, which drove me a bit batty). But the Silverjet lounge in Luton is quite nice, available both at departure and landing, and the check-in is a dream.

For comparison’s sake, the Swiss flight to Zurich, run by Privatair, was configured like Silverjet’s but the service wasn’t as nice. And about a year ago, I took a Lufthansa flight run by Privatair out of Munich but it had only old-style, not-flat, business-class seats. Waa-waa-waa.

The great thing about the flat-bed seats is that I get enough snoozing in to wake up a normal human on the other end and never miss a minute of work to the stupor of jetlag. It buys me a day and the way I schedule trips like my latest — with a conference and meetings with seven media organizations — that day is valuable. Really, it’s not just my leftover snobbery.

If you have the money or the expense account I recommend Eos and Silverjet heartily. They are luxuries worth the price at a better price than the big guys.

: LATER: To give further information on fares (following a comment, below), Silverjet’s run from $1,800 to $2,500 roundtrip (a premium for flexible changes). Eos’ run from $2252 to $3438 to $7500 (depending on timing).

I’m off to London for the Online Publishers Association and visits with the Guardian, Telegraph, ITN, and the other City University school of journalism. Will be blogging as wifi, meetings, jetlag, and inspiration allow.

: LATER: I’m sitting on the ground at Newark after the tow bar broke and possibly damaged our jet’s nosegear. We are waiting an hour for the engineers to inspect and see. We’ll see whether SilverJet is as good as Eos in these circumstances.