Month: April 2009

  • The Twitter flight (well, train)

    I was on an Amtrak train from New York to Washington today that got stopped cold by a torrential water-main break in Baltimore. Reflexively, I went to Twitter to see what others were saying (which would be more than Amtrak was telling us then). In short order, I heard from Andrew Baisley, who was on the same train, one car behind. I needed a way to get from Baltimore to Washington and Andrew offered a seat in a car with him and his colleagues from The Feed Room. I had a fast and free ride and good converstaion. We even did business. I was heading to the Web Manager University for government webmasters and promised to plug something they’re doing. I also told them about the amazing work Bild is doing with video in Germany. A disaster turned into a great experience thanks to Twitter.

    Now ain’t that amazing?

    I’ve been trying to push for sometime the idea that Twitter and internet connectivity will bring us societies on airplanes. So it happened on a train.

  • Are magazines doomed, too?

    Condé Nast folds Portfolio even as it starts Wired in print in the U.K. So which are we to take as the harbinger for the future of magazines?

    I hate to be calling doom for yet another medium, but I fear that Portfolio is the better indicator. We’ll see magazines fold and it’s going to be a lot riskier to start new ones to replace them — riskier because, just as on TV and in movies and music, it’s harder to create a blockbuster and consumer magazines depend on the blockbuster economy. Magazines don’t make money until they hit magic numbers of circulation (which comes only after renewals reduce marketing costs) and advertising (which is sold at heavy premiums and that market is bound to suffer both in a recession and against unlimited competition from online). In the U.S. market, subscriptions are so heavily discounted ($1 per issue for a product that can cost $5 or more to print and distribute) and marketing costs are so high (subscriber acquisition can hit $20 or $30) that the risk is only greater.

    Entertainment Weekly, my baby, went through an astounding $200 million before becoming profitable. No one is going to invest that kind of money again. If anybody would, it was Condé. Oh, well, so much for that.

    A few years ago, I was asked to speak on a panel at a magazine industry meeting. A few days before the event, the organizer called me and said, “Uh, Jeff, are you going to say that magazines are doomed? And if you are, could you not come?” So in a rare moment of preparing for a panel, I actually thought about what I thought and I concluded that magazines weren’t doomed. They have the unique value of slickness and focus that their publishers always brag about. And, I reasoned, magazines already were communities and so they should be perfectly positioned for the community-based internet. Magazines are collections of people who are interested in the same stuff. The challenge for an editor is to figure out ways to enable them to share with each other, to become a platform for that community.

    Afraid I was wrong. Or at least, it’s hard to name a magazine that has done a good job becoming that community platform. The problem, as I said of newspapers in relation to GeoCities and MySpace the other day, is that magazines can’t stop thinking of themselves as content. They’re not communities.

    If I proposed EW today, I’ve said here before, I wouldn’t make it a magazine, not for a second. It would be a community of criticism about all forms and tastes in entertainment, growing far, far bigger than its razor-thin page-count these days. But those communities already exist online; they’ve organized themselves. They don’t need EW. I hear that EW is suffering as a result. And it’s probably too late to rescue itself. It would pain me if EW followed Portfolio. But it wouldn’t shock me.

    Can other magazines save themselves? I still think it’s possible. But then, I said that magazines weren’t doomed.

    Mind you, I’m not saying that magazines are going to start dropping like flies and newspapers. When the economy comes back, many will still be able to sell their targeted, engaged audiences to advertisers for a premium … at least for awhile. Some may even manage to pull off a metamorphosis into community platforms and a few high-value titles — see: The Economist — can even grow. But when the weak ones die, there’ll be none to replace them.

    And there are so many ready to die. Who needs newsmagazines? Business magazines are suffering the tragic irony of being at the same time more necessary and less supportable because of the financial crisis. Men’s magazines have been folding. Entertainment magazines are dicey. Trade magazines are dropping. And the list goes on and on.

    So what about Wired? I don’t know, knowing what you know now about the state of the economy and magazines, would you have decided a year ago or so to start a new one?

    The death of Portfolio doesn’t yet presage the doom of magazines. It marks the doom of magazine launches.

    : Speaking of Wired.co.uk: Can anyone explain how this story is wired?

  • Reboot the university

    In today’s NY Times, Mark Taylor of Columbia calls for the end of the university as we know. As I do in What Would Google Do?, he uses the new structure of our post-industrial age to rethink the structure and work of a university.

    He argues for the end of departments — that is the end of taxonomy. He argues for collaboration — that is, specialization (do what you do best and link to the rest). He argues for the end of the centuries-old form of the dissertation — that is, taking advantage of the new forms of creation and information sharing we have at hand. And he argues for the end of tenure — that is, building around merit and value rather than protection.

    At the same time, see this post from Mike Hamlyn of Staffordshire University trying to apply some of the precepts of WWGD? to his university.

    Here is my entire chapter on remaking the university from WWGD?, in which I argue that we need to separate the functions a university now performs — teaching, certification, research, socialization — and use the power of the link to put together networks of learning, teaching, and knowledge sharing that cut across departmental and institutional — not to mention economic — boundaries.

  • A confession

    Good on Burl Osborn, former publisher of the Dallas Morning News and chairman of the Associated Press, for acknowledging newspapers’ missed chance: “”Now the consumers have taken charge — they decide what news is. Monopoly power vanished. The existence of a competitive marketplace is permanent. And we should have known and we should have anticipated that.”

  • GeoCities = MySpace = newspapers

    It’s fate that GeoCities dies at the same moment that MySpace reshuffles and reboots its management in the face of no growth (which, on the internet, is the same as shrinkage). What they have in common, of course, is that they are platforms for creating content.

    But content is not king. What is? Well, the junta in charge of growth online is Google, which is about search; Facebook, which is about social; and now Twitter, which is about live and social.

    There’s a lesson here for newspapers because they’re about content. And they’re not as open as GeoCities and MySpace, which are (or were) at least platforms for others to create content. Newspapers create and control their own content and then allow others to comment on it (but enough about you….). Every effort newspapers have made to bring their content online and to update it with new ways to make it – audio, video, Flash, or the next flavor – still leave them in the exact same spot. That’s why they seem to be spinning their wheels. They still define themselves as content.

    Newspapers must define their value differently – not as paper, for God’s sake, and not even as content but as a platform. But a platform for what? Content? No, there go GeoCities and MySpace. I think they should follow the advice of Mark Zuckerberg, member of the ruling junta, that their job is to bring communities elegant organization. In a sense, they always have done that; they helped communities organize their knowledge so they could organize themselves; that’s the essence of an informed democracy.

    But now there are so many more ways to organize ourselves and we naturally use those tools to do it. As Clay Shirky teaches us, we don’t need organizations to organize. We need tools and maybe support. That’s what Google, Facebook, and Twitter provide. Should newspapers create such tools? No. They’re not good at it. But they should use the tools that exist to help communities organize themselves. They need to figure out how they add value to that.

    Or else the will go the way of GeoCities and MySpace.